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Brightstar Lottery Logo Brightstar Lottery · IT - Administration

Project Manager, Operations & Technology

United States, TX Statewide 37500.00 USD / Year · Job Posted February 06, 2026
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Job Description

As a Project Manager, Operations and Technology, you’ll help drive key initiatives that enhance how our Services organization operates and delivers value. You’ll lead projects that improve workflows, upgrade systems, introduce automation, and streamline service delivery across our field, call center, and supply chain teams. You’ll work closely with the VP of Supply Chain & Services along with partners across Operations, IT, and vendor teams to ensure timelines, milestones, and outcomes stay on track. This role blends project leadership, problem‑solving, and a passion for operational excellence to help Brightstar deliver efficient, reliable solutions across the business.

Job Responsibility

  • Lead cross‑functional projects from planning through delivery, ensuring goals, timelines, and deliverables are met
  • Support initiatives involving route optimization, service delivery improvements, automation, and new technology rollouts
  • Partner with leadership to define scope, requirements, success measures, and project priorities
  • Build and manage project plans, schedules, milestones, budgets, and risk logs
  • Facilitate project meetings... prepare agendas, drive alignment, track actions, and maintain accountability
  • Troubleshoot obstacles, evaluate options, and recommend solutions using data and insights
  • Coordinate with internal teams and external vendors to ensure technical and operational requirements are met
  • Provide regular updates, summaries, and recommendations to stakeholders and leadership
  • Adapt project approaches as business needs or priorities evolve

Requirements

  • 3+ years of project management experience with cross‑functional teams
  • Demonstrated ability to manage multiple initiatives at once
  • Strong Excel skills, including analysis, reporting, and pivots
  • Excellent communication skills with the ability to influence and collaborate
  • Strong analytical and problem‑solving abilities
  • Comfort working in dynamic, changing environments
  • High attention to detail and accuracy

Nice to have

  • Experience with SAP, Salesforce, or similar enterprise applications
  • Background in operations, supply chain, technology, or field service environments
  • Exposure to process mapping, automation efforts, or continuous improvement methodologies
  • Experience coordinating with technical teams or external vendors

What we offer

  • 10% shift differential for qualifying 2nd shift hours
  • Medical benefits starting Day 1
  • 12 paid holidays + 2 floating holidays annually
  • 3 weeks paid vacation per year (prorated first year)
  • 401(k) with employer match, 100% vested Day 1
  • Company-paid parental leave, life insurance, short- and long-term disability
  • Gym membership reimbursement
  • Free identity theft protection
  • Tuition reimbursement
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