Project Manager - Microsoft Dynamics 365 CRM & Field Service Job at NTT DATA (Bangalore)

Project Manager - Microsoft Dynamics 365 CRM & Field Service

NTT DATA is seeking an experienced Project Manager to lead end-to-end delivery o...

Location

United States , Remote

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

8+ years of experience in IT project/program management
8+ years Proven experience delivering Microsoft Dynamics 365 CRM and/or Field Service projects
8+ years Strong expertise in project planning, execution, and governance
8+ years Experience managing scope, budget, resources, and risks
8+ years Hands-on experience with Agile and Waterfall methodologies
8+ years Experience with tools such as Azure DevOps, Jira, MS Project, or similar

Job Responsibility

Plan, manage, and execute project timelines and deliverables for Dynamics 365 CRM and Field Service implementations
Lead Agile ceremonies including daily stand-ups, sprint planning, and sprint reviews to ensure team alignment
Manage project scope, budget, and resources, proactively identifying and addressing variances
Track project progress, risks, issues, and dependencies, and drive timely resolution
Remove team blockers and facilitate issue resolution across functional and technical teams
Maintain project documentation, status reports, and governance artifacts for internal and client visibility
Drive stakeholder engagement, ensuring clear communication and expectation management throughout the project lifecycle
Coordinate cross-functional teams including business, functional, technical, and QA teams
Support post-go-live activities, including hypercare coordination with operations teams
Capture lessons learned and continuous improvement opportunities

Fulltime

Functional Lead - Microsoft Dynamics 365 CRM & Field Service

NTT DATA is seeking a Functional Lead with strong experience in Microsoft Dynami...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

8+ years of experience in IT project delivery / functional consulting
6+ years of Hands-on experience with Microsoft Dynamics 365 CRM and Field Service
6+ years of Strong expertise in requirements analysis, functional design, and process optimization
Experience with UAT coordination and defect management
Familiarity with Agile and Waterfall delivery methodologies
6+ years of Experience with tools such as Azure DevOps, Jira, or similar

Job Responsibility

Lead requirement gathering sessions, workshops, and stakeholder discussions
Translate business requirements into functional specifications and solution designs for Dynamics 365 CRM and Field Service
Perform process mapping, gap analysis, and recommend optimized solutions
Collaborate with technical teams to ensure functional clarity, feasibility, and alignment with architecture
Validate system configurations through hands-on testing, walkthroughs, and solution reviews
Support Agile delivery processes, including backlog refinement and user story definition
Drive UAT planning and execution, including defect triage, tracking, and resolution coordination
Ensure adherence to NTT DATA delivery standards and Microsoft best practices
Provide regular updates to stakeholders on progress, risks, and dependencies

Fulltime

Functional Lead - Microsoft Dynamics 365 CRM & Field Service

NTT DATA is seeking a Functional Lead with strong experience in Microsoft Dynami...

Location

United States , Remote

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

8+ years of experience in IT project delivery / functional consulting
6+ years of Hands-on experience with Microsoft Dynamics 365 CRM and Field Service
6+ years of Strong expertise in requirements analysis, functional design, and process optimization
Experience with UAT coordination and defect management
Familiarity with Agile and Waterfall delivery methodologies
6+ years of Experience with tools such as Azure DevOps, Jira, or similar

Job Responsibility

Lead requirement gathering sessions, workshops, and stakeholder discussions
Translate business requirements into functional specifications and solution designs for Dynamics 365 CRM and Field Service
Perform process mapping, gap analysis, and recommend optimized solutions
Collaborate with technical teams to ensure functional clarity, feasibility, and alignment with architecture
Validate system configurations through hands-on testing, walkthroughs, and solution reviews
Support Agile delivery processes, including backlog refinement and user story definition
Drive UAT planning and execution, including defect triage, tracking, and resolution coordination
Ensure adherence to NTT DATA delivery standards and Microsoft best practices
Provide regular updates to stakeholders on progress, risks, and dependencies

Fulltime

Functional Lead - Microsoft Dynamics 365 CRM & Field Service

NTT DATA is seeking a Functional Lead with strong experience in Microsoft Dynami...

Location

United States , Remote

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

8+ years of experience in IT project delivery / functional consulting
6+ years of Hands-on experience with Microsoft Dynamics 365 CRM and Field Service
6+ years of Strong expertise in requirements analysis, functional design, and process optimization
Experience with UAT coordination and defect management
Familiarity with Agile and Waterfall delivery methodologies
6+ years of Experience with tools such as Azure DevOps, Jira, or similar

Job Responsibility

Lead requirement gathering sessions, workshops, and stakeholder discussions
Translate business requirements into functional specifications and solution designs for Dynamics 365 CRM and Field Service
Perform process mapping, gap analysis, and recommend optimized solutions
Collaborate with technical teams to ensure functional clarity, feasibility, and alignment with architecture
Validate system configurations through hands-on testing, walkthroughs, and solution reviews
Support Agile delivery processes, including backlog refinement and user story definition
Drive UAT planning and execution, including defect triage, tracking, and resolution coordination
Ensure adherence to NTT DATA delivery standards and Microsoft best practices
Provide regular updates to stakeholders on progress, risks, and dependencies

Fulltime

Functional Consultant CRM – Microsoft Dynamics 365

Collaborate with clients or internal teams to gather and document business requi...

Location

Egypt

Salary:

Not provided

Cubic Information Systems

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field (business, information technology, etc.)
Previous experience as a Dynamics 365 CRM Functional Consultant or similar role
Proficiency in configuring and customizing Dynamics 365 CRM
Understanding of CRM modules such as Sales, Customer Service, and Marketing
Strong programming skills in languages like C#, JavaScript, and .NET
Knowledge of integration techniques, including RESTful APIs and middleware
Understanding of database concepts and experience with SQL
Strong communication and interpersonal skills to interact with clients and team members effectively

Job Responsibility

Requirement Analysis: Gather and analyze customer requirements for CRM system implementation and conduct workshops and interviews to understand business processes
System Configuration and Customization: Configure and customize Dynamics 365 CRM to meet customer requirements. Implement and maintain CRM entities, forms, workflows, and business rules
Custom Development: Develop custom plugins, JavaScript, and .NET code to extend CRM functionality. Troubleshoot and debug technical issues within the CRM system
Data Migration: Plan and execute data migration strategies to ensure smooth transition to Dynamics 365 CRM. Validate and cleanse data to maintain data integrity
Training and Support: Provide training to end-users on system functionalities and provide post-implementation support and address user queries and issues
Documentation: Create and maintain documentation for system configurations, customizations, and processes. Develop user manuals and training materials
Collaboration: Collaborate with cross-functional teams including developers, business analysts, and project managers. Work closely with customers to ensure alignment between CRM solutions and business goals

Microsoft Dynamics 365 CRM Senior Developer / Tech Lead

The Microsoft Dynamics 365 CRM Senior Developer / Tech Lead role involves design...

Location

United States , Houston

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
8+ Years of Experience in Dynamics 365 CE/CRM Solution Design and development with a focus on Customer Service, Sales, Service or Field Service
8+ Years Development experience in Azure and a basic Web stack (.Net, C#, HTML, CSS, JavaScript) is required
8+ Years Experience in creating Plugins, Workflows and Custom Actions.
5+ Years Experience in customizations and integrations within the rest of Microsoft Ecosystem
4+ Years Experience in large-scale enterprise applications and design patterns

Job Responsibility

Perform feasibility assessments, planning, testing and technical documentation for our implementation teams on the Microsoft Dynamics platform
Review business, functional and technical requirements and translate these into technical solutions
Lead technical delivery of Dynamics FS implementations including security, integration, data migration and other solution components, while ensuring that application and solution design best practices are followed
Monitor the progress of architecture projects and ensure the agreed design is followed by the implementation team
Involved in designing solutions on Microsoft Dynamics 365 Customer Service/Sales/Service or Field Service
Document, maintain and update governance documentation and best practices
Build and maintain custom components such as plugins, workflows, web resources, Power Automate flows, and Power Apps (Canvas & Model-Driven)
Design and implement data integrations using Azure Logic Apps, Azure Functions, REST APIs, and custom connectors
Collaborate with solution architects and business analysts to transform requirements into scalable, technical solutions
Optimize performance, troubleshoot issues, and ensure best practices in CRM development

Fulltime

Microsoft Dynamics 365 Developer

We are seeking an experienced and versatile Microsoft Dynamics 365 Developer to ...

Location

Salary:

Not provided

Experion Technologies

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
Minimum of 5+ years of hands-on development experience in Microsoft Dynamics 365 (both CRM/CE and FinOps/AX)
Proven experience in full-cycle D365 implementation projects
Proficiency in X++ for Dynamics 365 FinOps development and extensions
Strong knowledge of C#, .NET framework, JavaScript, HTML, and SQL Server
Experience with Dynamics 365 SDK, APIs (REST/OData), plugins, workflows, and custom workflow activities
Hands-on experience with the Power Platform (Power Apps, Power Automate, Dataverse, Power BI)
Familiarity with Azure services (Logic Apps, Functions, etc.)
Strong analytical and problem-solving abilities
Excellent communication skills, capable of working with both technical teams and business stakeholders

Job Responsibility

Design, develop, test, and deploy customizations, plugins, workflows, and extensions within both Dynamics 365 CRM/CE and FinOps using C#, X++, .NET, and JavaScript
Architect and implement seamless integrations between D365 CRM and FinOps, as well as with other external systems, using APIs, data entities, Dataverse, Logic Apps, and SSIS
Collaborate with business stakeholders and functional consultants to gather, analyze, and translate business requirements into detailed technical specifications and solutions
Perform data migration activities, ensure data integrity, and manage data within the Data Management Framework (DMF) for FinOps and using tools like XRMToolbox for CRM/CE
Develop and customize reports and dashboards using tools like SSRS, FetchXML, and Power BI to provide valuable business insights across platforms
Utilize Azure DevOps and Lifecycle Services (LCS) for application lifecycle management, source control, release management, and environment monitoring
Troubleshoot technical issues, optimize system performance, conduct code reviews, and ensure adherence to Microsoft best practices and security policies
To adhere to ISMS policies and procedures

Project Manager - Engineering & Supply - D365

Join us as our Project Manager in the ONE ERP journey of Alfa Laval, India (E&S)...

Location

India , Pune

Salary:

Not provided

Alfa Laval

Expiration Date

Until further notice

Requirements

Min. qualification would be a Bachelor’s degree in, Engineering, Business, Finance, or related field
Master’s preferred
7–10+ years of project management experience
2+ full-cycle ERP implementations (multi-entity/multi-country preferred)
Proven ERP rollout experience in project-based businesses (EPC, construction, engineering services, professional services, project manufacturing, capital projects)
Deep working knowledge of: Project accounting, WIP, revenue recognition, billing, cost control, change orders, time & expense
Experience leading cross-functional teams and managing System Integrators/vendors
Strong stakeholder management with the ability to influence senior leaders and drive decisions
Excellent planning, dependency management, and risk mitigation capabilities
Structured problem-solving and ability to manage ambiguity across business/IT boundaries

Job Responsibility

Define scope, success metrics, and phased rollout strategy (pilot → wave deployments → stabilization)
Build and maintain the integrated project plan (timeline, milestones, dependencies, resourcing, budget)
Establish governance: Steering Committee, PMO cadence, status reporting, RAID and change control
Facilitate decision-making, resolve cross-functional conflicts, and manage escalations
Lead design and rollout of standardized processes across: Contract Management, Project Planning & Control, Resource Management, Time & Expense, Project Procurement & Subcontracting, Project Accounting, WIP & Revenue Recognition, Billing & Collections, Close & Reporting
Partner with enterprise architects and functional leads to deliver the target solution across ERP modules
Coordinate integrations with CRM, CPQ, time-tracking tools, document management and data warehouse/BI
Own the data strategy with business leads: Project master, WBS structures, rate cards, cost categories, billing rules, customers, vendors, GL mappings
Drive data cleansing, migration, reconciliation, and sign-offs
Develop stakeholder mapping and change impact assessment

What we offer

Opportunity to lead a business-critical transformation with executive visibility
Collaborative culture, learning opportunities, and platform certifications support

Fulltime

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Project Manager - Microsoft Dynamics 365 CRM & Field Service

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