Project Manager, M&E Job at Flight Centre Brand (London)

Job Description

FCM Meetings & Events is embarking on one of the most ambitious global standardisation programmes in its history — the M&E Single Operating Model (SOM). This is a 2-year, 13-market transformation programme rolling out an integrated technology and process stack across our global business. We are looking for a talented and driven Project Manager to own end-to-end delivery across our EMEA markets before pivoting to support AMERS markets.

Job Responsibility

Project Planning & Execution
Business Alignment
Risk Management
Stakeholder Engagement
Resource & Delivery Coordination
Market Initiation & Pre- Engagement
Project Monitoring & Control
Quality & Hypercare
Project Transition & Readiness
Continuous Improvement

Requirements

Proven end-to-end project management experience in complex, multi-market technology programmes is essential
5+ years delivering technology deployment or migration projects across multiple geographies simultaneously
Demonstrated experience managing concurrent project delivery across international markets — including the cultural, regulatory and stakeholder complexity this involves
Experience in technology rollouts involving CRM, Finance, ERP, or event/travel management platforms — directly relevant experience highly advantageous
Track record of managing projects within a matrixed, firewalled resource model — working effectively with cross-functional teams you don't directly control
Strong analytical mindset: comfortable with risk registers, dependency mapping, delivery dashboards and milestone-based reporting
Excellent stakeholder management skills across time zones, seniority levels, and cultural contexts — multi-regional experience essential
Project Management qualification (PMP / PMBOK / Prince2 / Agile or similar) — mandatory

Nice to have

Experience in MICE/Travel advantageous but not essential
Scaled Agile (SAFe) certification — highly preferable
Additional Lean or change management qualifications welcome

What we offer

Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team
Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support
Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more
Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness
Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan
Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy
Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances
And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits

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Project Manager, M&E

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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