CrawlJobs Logo

Project Manager Loyalty

hunkemoller.de Logo

Hunkemöller

Location Icon

Location:
Netherlands , Hilversum

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Hunkemöller is evolving its loyalty program from a traditional points-based program to a more emotionally engaging experience. As Interim Project Manager Loyalty, you will lead the end-to-end delivery of the revamped loyalty program. The loyalty concept with benefits and tiers is defined. Your mission is to ensure successful execution across four core workstreams: Tech development, Web & App, Communication/Marketing & Activation. You will manage activities, planning, dependencies, stakeholders, scope and delivery to ensure a smooth go-live across all European markets. Success Metrics: Timely and accurate delivery of the revamped loyalty program; Consistent implementation across all touchpoints; Successful go-live across all countries by June/July; A solution for operational scalability and maintenance

Job Responsibility:

  • Lead the end-to-end delivery of the revamped loyalty program
  • Ensure successful execution across four core workstreams: Tech development, Web & App, Communication/Marketing & Activation
  • Manage activities, planning, dependencies, stakeholders, scope and delivery to ensure a smooth go-live across all European markets
  • Project Management & Governance: Lead the end-to-end implementation across the four workstreams
  • Own project planning, milestones, priorities, risks, and dependencies
  • Define and guard scope, deliverables, and acceptance criteria
  • Assign tasks, monitor progress, and ensure deadlines are met
  • Report progress and decisions to stakeholders and SteerCo
  • Support and manage go-live activities
  • Cross functional collaboration: Workstream Tech development: align with Business Transformation, New Black (EVA) and BI about member migration (cards, tiers, historical data), reallocation of members to new tiers, and integrations with systems like POS, Bloomreach and BQ
  • Workstream Web & App: coordinate & support visibility of the member program, and improved communication via web, app, account and other changes
  • Workstream Communication: coordinate & support with development of digital assets with Design, updates to T&Cs, privacy policies, legal compliance & coordinate (internal) communication with MKT, store engagement plan & training, & VM
  • Workstream Activation: Align with CRM to optimize multichannel loyalty journeys via Bloomreach and oversee implementations of promotions & vouchers in these campaigns

Requirements:

  • 7+ years in project management, preferably in loyalty, retail, or e-commerce
  • Strong project management, stakeholder management, omnichannel mindset & cross-functional collaboration
  • Structured, proactive, detail-oriented, able to manage complex environments
  • Excellent in English (written & spoken)
  • Dutch is a plus
  • Interim role, ~4 days per week

Nice to have:

Dutch language skills

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Hunkemöller - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Project Manager Loyalty

Loyalty Project Manager

Our client, market leader in consumer electronics, is spearheading innovative st...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
ariadgroup.com Logo
ARIAD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience (3–6 years) in marketing, project management, or loyalty programs, ideally within a digital or customer-focused environment
  • Expertise in user experience and customer journey mapping
  • Familiarity with CX/UX principles and an interest in digital tools or platforms that enhance customer experience
  • Strong stakeholder management skills, with the ability to connect dots across teams
  • A proactive, solution-oriented mindset, you enjoy optimizing processes and improving customer journeys
  • Excellent communication skills in Dutch and English (French a bonus)
Job Responsibility
Job Responsibility
  • Coordinate projects to improve the end-to-end promotion process, focusing on cashback and product-plus promotions (optimizing the customer journey and UX) to enhance customer satisfaction
  • Manage stakeholders effectively to ensure smooth execution of loyalty projects, regular updates, and timely delivery as well as data-based guidance on loyalty and promotion tactics
  • Inject CX (Customer Experience) and UX (User Experience) knowledge into promotion processes and loyalty platforms and projects to optimize customer journeys and increase customer retention
  • Collaborate with the platform team to roll out new features, designs, and process improvements that elevate the customer experience
  • Set up and manage community initiatives, including the membership application strategy and coordination, to strengthen engagement and build long-term loyalty
  • Work within the loyalty team on various campaigns and activations spanning from tech and data to brainstorms and community management
What we offer
What we offer
  • Working from home 2 days per week
  • Personalized follow-up & honest feedback guided by our Digital Talent Managers
  • Gain a rich community of other digital professionals at quarterly events and meetups
  • Join our annual Workcation event in sunny Southern Spain
  • Ongoing opportunities to learn and grow professionally including personal and professional development and guidance
  • Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L'Oreal, Decathlon and many others
  • Fulltime
Read More
Arrow Right

Loyalty Program Planning & Execution Manager

Responsible for planning, executing, and scaling key customer-facing loyalty pro...
Location
Location
United States of America , Charlotte
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree (advanced degree a plus)
  • 5+ years of professional experience in management consulting, strategic planning, sales & marketing planning, or project management
  • strong project management skills to prioritize and work on multiple projects simultaneously
  • ability to execute in the short term while simultaneously developing a long-term approach
  • strong organizational, time management, and attention to detail skills
  • demonstrated dedication with the ability to handle projects from origin through execution
  • willingness to learn and flourish in a fast-growing, dynamic environment
  • self-starter and entrepreneurial spirit with hands-on approach towards business
  • knowledge of marketing and store systems required to implement promotions and campaigns
  • track record of continuous improvement leveraging experiences and setbacks to drive professional growth
Job Responsibility
Job Responsibility
  • Develop and evolve the existing Go-To-Market processes
  • see approved projects from inception through launch, ensuring timing aligns with broader Circle K strategies
  • partner closely with cross-functional stakeholders in Marketing, Loyalty Ops, Data & Analytics, Product, and Change Management to support strategy development and execution
  • stay up-to-date on competitive analysis, help design customer research plans, and utilize the test-and-learn process
  • act as the voice of the consumer to ensure its presence in the Go-To-Market process
  • flexible with working hours to support global ways of working
  • support the loyalty offer management process to drive consistent execution of program branding, campaigns, and promotions across channels
  • proactively develop processes, tools, and other means to efficiently manage the loyalty promotions process
  • assist with the development, setup, and execution of loyalty promotions, including personalized offers
  • forecast and recommend enhancements for submitted loyalty promotions
  • Fulltime
Read More
Arrow Right

Loyalty Communication Manager

We're looking for an experienced Loyalty Communications Manager who has a strong...
Location
Location
United States of America , Charlotte
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Marketing, Business, or related field preferred
  • 3-5 years of experience in overseeing omnichannel campaigns is required
  • experience working with loyalty programs is strongly preferred
  • strong knowledge of TCPA Guidelines and Regulations, mobile marketing/SMS marketing trends, and the technicalities of SMS marketing
  • ability to monitor the loyalty campaign calendar & SMS schedule, maintain the SMS budget, track volume and cost projections, and report back to the business
  • experience with audience segmentation/lifecycle management
  • experience with acquisition/conversion is preferred
  • strong project management, organizational, and coordination skills to deliver effective campaigns to target audiences
  • ability to build relationships and work effectively with multiple stakeholders in a cross-functional environment
  • experience in managing complex projects
Job Responsibility
Job Responsibility
  • Act as the primary point of contact for the SMS channel
  • manage the SMS campaign cycle from end-to-end
  • establish SMS standard operating procedures
  • work with the loyalty team to develop omnichannel campaigns
  • collaborate with internal teams to manage the full end-to-end campaign process
  • manage changes in project scope, schedule, and costs
  • partner with internal team members to oversee the execution of omnichannel loyalty campaigns
  • manage the implementation of new SMS keywords
  • define the vision and strategy for the SMS channel
  • partner with the Product team to evolve SMS capabilities
What we offer
What we offer
  • Competitive Salary
  • complete benefits packages (medical, dental, 401k, employee stock plan, etc.)
  • People Perks which allows for great discounts on food and fuel
  • Vacation / PTO time
  • work in a collaborative, dynamic and high performing team
  • work for a leading, innovative, and growing company in convenience stores operations
  • Fortune 500 company and a 2-time Gallup Exceptional Workplace Award Winner
  • tuition reimbursement of $5,000 per year
  • learning opportunities to develop new skills and to evolve professionally in a fast-growing company
  • Fulltime
Read More
Arrow Right

CRM Technical Project Manager

My client is one of the UK’s leading online retailers based in North London look...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience within CRM with a focus on email
  • Knowledge of HTML and CRM systems
  • Experience with working and reporting with large datasets
  • Project management experience
  • Excellent communications skills (history of problem solving)
Job Responsibility
Job Responsibility
  • Manage core CRM platforms and relationships ensuring scalability for future growth
  • Help build a perfect customer journey
  • Help set up a loyalty programme and retention initiatives
  • Manage, optimise and build out triggered communication
  • Provide in-depth reporting and analysis
  • Run tests and feed in new data and profile customers to find new insights and better ways of working
  • Troubleshoot, resolve issues and bugs
What we offer
What we offer
  • Generous holiday allowance
  • Games area
  • Work from home model (1 day in 4 days at home)
  • Clear route to progression
  • Fulltime
Read More
Arrow Right

Senior Campaign Manager, Loyalty

The Senior Manager, Loyalty will be responsible for driving customer engagement ...
Location
Location
United States of America , Charlotte
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Marketing, Business or related field required, MBA preferred
  • Minimum 8 years marketing or business experience, with majority of experience coming from supporting loyalty programs for retailers
  • Intermediate BI knowledge
  • ability to both apply and interpret data practically for use in real-world scenarios
  • Advanced skills: Word, Excel, PowerPoint, & related Microsoft suite products
  • Outstanding ability to think creatively and identify and resolve problems
  • Excellent analytical, organizational, project management and time management skills
  • Must be able to adapt to rapidly changing environment, manage multiple priorities, and meet deadlines
  • High level of integrity, autonomy, and self-motivation
  • Must be able to perform the essential duties and responsibilities as described above
Job Responsibility
Job Responsibility
  • Develop and execute the long-term loyalty marketing strategy, ensuring alignment with business goals and customer insights
  • Lead the evolution of Inner Circle, enhancing personalization, engagement, and retention
  • Partner with internal teams to refine loyalty offerings, including promotions, benefits, and digital experiences
  • Own the end-to-end execution of Inner Circle marketing campaigns across paid, owned, and earned media channels
  • Develop campaign roadmaps, ensuring strategic alignment and timely execution
  • Oversee creative brief development, ensuring messaging and visual consistency
  • Lead cross-functional collaboration with media, creative, analytics, and category teams to bring campaigns to life
  • Partner with Business Units (BUs) to support Inner Circle market launches—advising on campaign execution and local optimizations
  • Provide guidance on signage, promotions, and customer service materials for new locations
  • Travel as needed to support BU launches and ensure smooth program adoption
  • Fulltime
Read More
Arrow Right

Loyalty Communication Senior Strategist

The Loyalty Communication Senior Strategist will manage the execution of targete...
Location
Location
United States of America , Charlotte
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in marketing, Business, or related field preferred
  • 2-4 years of experience in project management, marketing communications, or similar role
  • Strong project management, organizational, and coordination skills to deliver effective campaigns
  • Experience with marketing, email, SMS and/or web marketing is preferred
  • Ability to build relationships and work effectively with multiple stakeholders in a cross-functional environment
  • Strong messaging, content development, and writing skills, comfortable with crafting messaging and content to aid in ideation and development of a communication campaign
  • Experience in managing complex projects
  • Strong analytical skills, understanding of testing methodologies, ability to draw conclusions from data and take action accordingly
  • Advanced skills: Word, Excel, PowerPoint, & related Microsoft suite products
  • Must be able to perform the essential duties and responsibilities as described above
Job Responsibility
Job Responsibility
  • Act as the primary point of contact for regional/local and merchandising campaigns and lead ideation
  • Manage the development and execution of targeted communication campaigns
  • Work closely with internal and external teams to ensure seamless and timely execution
  • Manage the end-to-end reward and offer submission process
  • Oversee implementation of local/regional and merchandising communications collateral
  • Provide copyediting support for brand adherence, grammar, and clarity
  • Help maintain the loyalty campaign calendar
  • Support the execution and optimization of ad-hoc communications and national campaigns
  • Derive insights from dashboards and translate analytics into actionable recommendations
  • Monitor and share industry trends and best practices
What we offer
What we offer
  • Competitive Salary
  • Complete benefits packages (medical, dental, 401k, employee stock plan, etc.)
  • People Perks which allows for great discounts on food and fuel
  • Vacation / PTO time
  • Work in a collaborative, dynamic and high performing team
  • Work for a leading, innovative, and growing company in convenience stores operations
  • Fortune 500 company and a 2-time Gallup Exceptional Workplace Award Winner
  • Tuition reimbursement of $5,000 per year
  • Learning opportunities to develop new skills and evolve professionally
  • Fulltime
Read More
Arrow Right

Hamburg Campus Manager

We are looking for a new colleague to join our Campus Management Team in Hamburg...
Location
Location
Germany , Hamburg
Salary
Salary:
Not provided
gusgermany.com Logo
GUS Germany GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completed university degree with work experience in higher education, hotel industry, or event management
  • Several years of practical experience in coordination, event and project management
  • At least three years of leadership team-building experience
  • Enjoy dealing with conceptual and analytical tasks
  • Hands-on mentality
  • Service and results-oriented approach to work
  • Ability to question and optimize structures and processes
  • Very good knowledge of German and English
  • International background desirable
  • High degree of reliability, commitment, loyalty and flexibility
Job Responsibility
Job Responsibility
  • Act as the first point of contact for students, faculty, prospective students, and staff across all service departments
  • Take overall responsibility for the daily management of all service functions across the Hamburg campuses
  • Ensure the highest quality of service for both students and GUS Group employees on campus
  • Supervise and foster strategic and operational collaboration among the various institutions located on the Hamburg campuses
  • Oversee and coordinate new construction projects and renovations in close cooperation with external service providers
  • Establish, develop, and continuously improve services and processes within the Service Centres, in collaboration with subject experts (Student Hub, Scheduling, International Office, Career Centre, Examination Office, etc.), as well as Facilities, Occupational Safety, and Health Protection
  • Plan and optimize room usage, capacity utilization, and rental management across campuses
  • Develop, coordinate, and implement campus-wide security and compliance concepts (e.g. GDPR)
  • Participate in the selection, negotiation, and management of contracts with external service providers (e.g. catering, security, cleaning), including the identification and implementation of improvement opportunities
  • Plan, manage, and execute projects aimed at optimizing campus operations and infrastructure
What we offer
What we offer
  • Opportunity to work with a great team in a dynamic and international environment
  • 30 days of vacation
  • After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
  • Various online language courses and opportunities to participate in online collaboration courses
  • Numerous campus events from the fields of art, culture, business and science
  • Opportunity to develop and implement new ideas and concept
  • Fulltime
Read More
Arrow Right
New

Project Manager I

The Project Manager is responsible for all aspects of the project over the entir...
Location
Location
India , Gurgaon
Salary
Salary:
Not provided
aon.com Logo
Aon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Any Graduate
  • Minimum 8 years of experience in Relevant field
  • Demonstrable project management skills with experience of different types of project methodologies e.g. waterfall, agile etc, and tools e.g. MS project
  • Ability to work on multiple projects at one time covering differing size and complexity to meet business requirements and deliver results
  • Self-motivated individual with good organizational and interpersonal skills
  • Logical thinker with good communication skills
  • Results driven and able to take accountability for results with the ability to work well under pressure to provide deliverable results on time and to a high standard
  • Demonstrates ability to think and act both strategically and operationally
  • Good analytical capabilities, attention to detail and good execution capabilities
  • Ability to tackle and navigate challenges to ensure project deliverables are met
Job Responsibility
Job Responsibility
  • Assist Implementation Manager in end-to-end delivery and execution of project initiatives and tasks as defined in the project plan and instructed by Implementation Manager to achieve project agreed goals working with project teams within agreed project timelines and project scope
  • Manages changes to project scope and project scheduling using appropriate verification techniques in order to keep the project plan accurate, reflective of authorized project changes as defined in the CO management plan
  • Assists the Implementation Manager in ensuring a common understanding through settling and communicating expectations in accordance with project plan and project documentation, to all key stakeholders and team members
  • Assists the Implementation Manager to measures project performance using appropriate tools and techniques in order to monitor project performance
  • identifies and quantifies variances, performs and manages corrective actions and communicates accordingly
  • Implements the approved actions and workarounds required to mitigate project risk and impact across projects
  • May be responsible for managing and gathering requirements, constraints, and assumptions with clients and / or key stakeholders in order to establish the project deliverables, using a variety of requirement gathering techniques
  • Manage certain stakeholders in the project delivery chain, owning the project communication at internal Aon project levels at maybe client project level
  • Responsible for project milestones and checkpoint criteria in accordance with Aon governance criteria
  • Actively collaborates with project teams including virtual teams across Aon
What we offer
What we offer
  • Cab Facility- Yes
  • Comprehensive benefits package
  • Two “Global Wellbeing Days” each year
  • Smart Working model
  • Continuous learning culture
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy