CrawlJobs Logo

Project Manager Loyalty

Netherlands, Hilversum · Job Posted January 30, 2026
Apply Position
Job Link Share

Job Description

Hunkemöller is evolving its loyalty program from a traditional points-based program to a more emotionally engaging experience. As Interim Project Manager Loyalty, you will lead the end-to-end delivery of the revamped loyalty program. The loyalty concept with benefits and tiers is defined. Your mission is to ensure successful execution across four core workstreams: Tech development, Web & App, Communication/Marketing & Activation. You will manage activities, planning, dependencies, stakeholders, scope and delivery to ensure a smooth go-live across all European markets. Success Metrics: Timely and accurate delivery of the revamped loyalty program; Consistent implementation across all touchpoints; Successful go-live across all countries by June/July; A solution for operational scalability and maintenance

Job Responsibility

  • Lead the end-to-end delivery of the revamped loyalty program
  • Ensure successful execution across four core workstreams: Tech development, Web & App, Communication/Marketing & Activation
  • Manage activities, planning, dependencies, stakeholders, scope and delivery to ensure a smooth go-live across all European markets
  • Project Management & Governance: Lead the end-to-end implementation across the four workstreams
  • Own project planning, milestones, priorities, risks, and dependencies
  • Define and guard scope, deliverables, and acceptance criteria
  • Assign tasks, monitor progress, and ensure deadlines are met
  • Report progress and decisions to stakeholders and SteerCo
  • Support and manage go-live activities
  • Cross functional collaboration: Workstream Tech development: align with Business Transformation, New Black (EVA) and BI about member migration (cards, tiers, historical data), reallocation of members to new tiers, and integrations with systems like POS, Bloomreach and BQ
  • Workstream Web & App: coordinate & support visibility of the member program, and improved communication via web, app, account and other changes
  • Workstream Communication: coordinate & support with development of digital assets with Design, updates to T&Cs, privacy policies, legal compliance & coordinate (internal) communication with MKT, store engagement plan & training, & VM
  • Workstream Activation: Align with CRM to optimize multichannel loyalty journeys via Bloomreach and oversee implementations of promotions & vouchers in these campaigns

Requirements

  • 7+ years in project management, preferably in loyalty, retail, or e-commerce
  • Strong project management, stakeholder management, omnichannel mindset & cross-functional collaboration
  • Structured, proactive, detail-oriented, able to manage complex environments
  • Excellent in English (written & spoken)
  • Dutch is a plus
  • Interim role, ~4 days per week

Nice to have

Dutch language skills

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Project Manager Loyalty

8 matching positions

Loyalty Project Manager

Our client, market leader in consumer electronics, is spearheading innovative st...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
ariadgroup.com Logo
ARIAD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience (3–6 years) in marketing, project management, or loyalty programs, ideally within a digital or customer-focused environment
  • Expertise in user experience and customer journey mapping
  • Familiarity with CX/UX principles and an interest in digital tools or platforms that enhance customer experience
  • Strong stakeholder management skills, with the ability to connect dots across teams
  • A proactive, solution-oriented mindset, you enjoy optimizing processes and improving customer journeys
  • Excellent communication skills in Dutch and English (French a bonus)
Job Responsibility
Job Responsibility
  • Coordinate projects to improve the end-to-end promotion process, focusing on cashback and product-plus promotions (optimizing the customer journey and UX) to enhance customer satisfaction
  • Manage stakeholders effectively to ensure smooth execution of loyalty projects, regular updates, and timely delivery as well as data-based guidance on loyalty and promotion tactics
  • Inject CX (Customer Experience) and UX (User Experience) knowledge into promotion processes and loyalty platforms and projects to optimize customer journeys and increase customer retention
  • Collaborate with the platform team to roll out new features, designs, and process improvements that elevate the customer experience
  • Set up and manage community initiatives, including the membership application strategy and coordination, to strengthen engagement and build long-term loyalty
  • Work within the loyalty team on various campaigns and activations spanning from tech and data to brainstorms and community management
What we offer
What we offer
  • Working from home 2 days per week
  • Personalized follow-up & honest feedback guided by our Digital Talent Managers
  • Gain a rich community of other digital professionals at quarterly events and meetups
  • Join our annual Workcation event in sunny Southern Spain
  • Ongoing opportunities to learn and grow professionally including personal and professional development and guidance
  • Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L'Oreal, Decathlon and many others
  • Fulltime
Read More
Arrow Right

Senior Project Manager

Collinson is seeking an experienced Senior Project Manager to support the succes...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
collinsongroup.com Logo
Collinson
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of project or programme delivery experience
  • Proven experience delivering Salesforce technology programmes or large-scale Salesforce implementations
  • Experience working within customer, digital or transformation programmes
  • Strong project management and coordination capability
  • Experience managing multiple stakeholders and delivery workstreams
  • Strong governance, reporting and planning skills
  • Experience operating within fast-paced delivery environments
  • Excellent organisational and communication skills
  • Strong problem-solving and prioritisation capability
  • Ability to manage competing priorities and delivery timelines effectively
Job Responsibility
Job Responsibility
  • Manage day-to-day delivery coordination across programme workstreams
  • Maintain programme plans, timelines and delivery trackers
  • Coordinate delivery activity across internal teams, agencies, technology providers and client stakeholders
  • Ensure delivery milestones, dependencies and actions are tracked and managed effectively
  • Support delivery mobilisation and implementation planning activities
  • Support programme governance structures and reporting processes
  • Prepare status reports, RAID logs, meeting outputs and delivery updates
  • Track programme risks, issues, dependencies and mitigation actions
  • Support governance forums, steering meetings and project workshops
  • Ensure delivery documentation and reporting standards are maintained
  • Fulltime
Read More
Arrow Right

Project Manager

We are looking for an experienced Project Manager to support complex print and p...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a related discipline or equivalent relevant experience
  • 5 to 7 years of project management experience, with increasing responsibility across complex client-facing work
  • Prior exposure to print, publishing, premedia, packaging, catalog, or retail production environments is strongly preferred
  • Strong project coordination, organization, and time-management skills, with the ability to handle multiple deadlines effectively
  • Demonstrated success working with cross-functional teams and building trusted relationships with clients and stakeholders
  • Excellent written and verbal communication skills, including the ability to present clearly and listen carefully to client needs
  • Proficiency with Microsoft Office and confidence learning new software
  • experience in Mac-based environments is preferred
  • PMP certification or formal project management training is a plus, along with experience supporting major retail or national brand accounts
Job Responsibility
Job Responsibility
  • Serve as the main daily contact for clients, providing clear updates and coordinating with internal creative and production partners
  • Oversee project execution from kickoff through completion, including timelines, cost estimates, job details, and billing coordination
  • Organize the right cross-functional teams and resources to deliver campaigns successfully and meet client objectives
  • Maintain accurate project records by entering, updating, and monitoring a high volume of job information within tracking and management systems
  • Manage numerous projects at different stages simultaneously, ensuring priorities are aligned with deadlines and customer expectations
  • Review creative materials for specification accuracy and support quality control before production moves forward
  • Lead ongoing project coordination by documenting requirements in job management software and monitoring workflow efficiency
  • Participate in client meetings, production discussions, and status calls, involving appropriate subject matter experts when needed
  • Track performance and quality results, recommend improvements, and help strengthen long-term client satisfaction and loyalty
  • Provide guidance to team members as needed and contribute to special assignments that support business goals
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • eligibility to enroll in company 401(k) plan
Read More
Arrow Right

Manager Loyalty Economics

The Manager, Loyalty Economics is responsible for defining and executing the ana...
Location
Location
United States , Seatac
Salary
Salary:
120400.00 - 180600.00 USD / Year
alaskaair.com Logo
Alaska Air Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 years of business intelligence, loyalty, travel, commercial analytics, and/or related analytics experience
  • 2 years of leadership experience, leading projects, teams, or similar leadership/management
  • Bachelor’s degree, with a focus in mathematics, economics, operations research, finance, statistics, business administration, engineering, or a related discipline, or an additional two years of training/experience in lieu of this degree
  • Excellent communication skills, including experience presenting to senior leadership and communicating complex data insights in an understandable manner to management
  • Advanced experience working with relational databases (e.g., design, structure, and database management functions)
  • Advanced SQL skills
  • Proven experience working with large, complex data sets and disparate data sources across various platforms (e.g., SQL Server, Databricks, Oracle, etc.)
  • Proficiency with Microsoft Office applications (e.g., Word, PowerPoint, and Outlook), with expert Excel skills
  • High school diploma or equivalent is required
  • Minimum age of 18
Job Responsibility
Job Responsibility
  • Leads a team of ~5 analysts and establishes priorities to successfully execute the loyalty economics analytics strategy and roadmap
  • Partners with senior leadership on the development of loyalty analytic strategy, forecasts, tools, reports, and dashboards that solve complex commercial challenges and inform program design
  • Owns data inputs into holistic loyalty program and member-level P&L, ensuring methodologies, assumptions, and attribution approaches are transparent and decision-ready
  • Evaluates and recommends tradeoffs in program design (e.g., earn, burn, benefits, partner economics) to maximize member value, satisfaction, and long-term profitability
  • Produces statistical forecasts and scenario analyses for loyalty products to predict performance, set targets, and quantify risks/opportunities to the business
  • Acts as a data steward for core loyalty and loyalty partner datasets by defining/maintaining metric definitions, ensuring data quality and validity, and advocating for investments aligned with long-term business needs
  • Partners with Commercial Analytics and Information Technology Services on the development and enhancement of loyalty data marts, pipelines, and analytic tools, identifying opportunities to simplify, scale, and improve reliability
  • Develops and maintains a platform of self-service reporting and decision support tools
  • delivers insight-led storytelling and actionable recommendations that drive and sustain business performance
  • Leverages AI and advanced analytics to automate and improve data processes (e.g., data quality checks, anomaly detection, and pipeline monitoring) and to generate faster, deeper insights that inform loyalty strategy and program economics
What we offer
What we offer
  • Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Annual bonus plans
  • Generous holiday and paid time off.
  • Fulltime
Read More
Arrow Right

Marketing Project Manager

Our ambition is to be an exceptional place to work. We will put our best effort ...
Location
Location
Lithuania , Vilnius
Salary
Salary:
3500.00 - 4100.00 EUR / Month
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree or the equivalent
  • Minimum 3 years experience in similar role
  • Good communication, organization and time management skills
  • Ability to work in a fast-changing market
  • Goal-oriented mindset
  • Very strong project management skills
  • Experience running big scale marketing campaigns
  • Ability to work on own initiative and manage multiple priorities
  • Eager to learn and growth in dynamic market
  • Attention to details with a strong sense of ownership
Job Responsibility
Job Responsibility
  • Close work with Senior Manager Marketing & Communication to ensure the execution of marketing campaigns and activities in Lithuania and Baltics
  • Campaign implementation: coordinate local tasks with the Baltic marketing team to ensure effective (Baltic&local) campaigns execution
  • Responsibility of fuel & carwash marketing on a Baltic level
  • Loyalty communication coordination (NWL, sms, push) and evaluation
  • Local campaign execution and support for other departments to ensure smooth marketing operations
  • Very close cooperation with Category managers
  • Cooperation with agencies (Creative, Media, SoMe, PR) not only local ones but also Baltic and internal ones
  • Analyze brand performance
  • Analyze effectiveness and performance of marketing campaigns
What we offer
What we offer
  • Interesting work with well known international brand leader in the category
  • Newest marketing tools and best industry practices
  • Professional and personal growth and development
  • Participation in various inspiring and trendy projects
  • All benefits that international company could provide (personal learning budget, health insurance, etc.)
  • Supportive and friendly international team
  • Working principles based on the company's values: one team, do the right thing, take ownership and play to win
  • Fulltime
Read More
Arrow Right

Project Manager

A Project Manager supports the management of all activities related to assigned ...
Location
Location
United States , Blaine
Salary
Salary:
Not provided
moderncompaniesinc.com Logo
Modern
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of how to read and comprehend blueprints
  • Thorough understanding of work rules contained in Collective Bargaining Agreements
  • Proficient computer skills including Bluebeam, MS Word, Excel, and ability to learn new technology easily
  • Effective written and verbal communication skills, both professional and interpersonal
  • The ability to work both independently and within a team
  • A responsible, organized, and detail-oriented mindset
  • Refined time management skills and the ability to prioritize task
  • Advanced critical thinking and problem-solving skills
  • Construction Management or Construction, Mechanical, Civil or General Engineering degree preferred or equivalent experience
  • Knowledge of mechanical piping and plumbing, as well as Sheet Metal
Job Responsibility
Job Responsibility
  • Establish means and methods to achieve safety, profit, quality, and schedule goals for each project
  • Facilitate recommendations for job assignments and promotions of project staff
  • Build long-term relationships in the industry to promote customer loyalty
  • Actively cross-sell all Modern capabilities to clients
  • Attend/Coordinate project kickoff and closeout meetings
  • Review job estimates and prepare project budgets while estimating and negotiating change orders
  • Perform estimates and/or coordinate with pre-construction/estimating teams
  • Coordination and execution of submittals, buyouts, contract changes, subcontracts, and purchase orders
  • Ensure that all contract administrative requirements are timely and complete project turnover meetings
  • Track, forecast, and report labor hours and track material/equipment costs and deliveries
  • Fulltime
Read More
Arrow Right

Project Manager

The Project Manager is a results-driven leader responsible for planning, executi...
Location
Location
United States , Chicago
Salary
Salary:
101400.00 - 152100.00 USD / Year
belden.com Logo
Belden, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in a related field, or an equivalent combination of education and experience
  • A minimum of 5+ years of progressive experience in managing complex projects
  • Demonstrated knowledge of manufacturing operational processes, including Procurement, Scheduling, Quality, and Engineering
  • Proficiency in utilizing project management tools such as Smartsheet, Jira, or similar platforms
  • Thorough understanding of Project Management principles, methods, and techniques, including use of tools like Smartsheet for milestones and progress management
  • Practical experience in applying process improvement methodologies such as Lean, Six Sigma, or similar continuous improvement frameworks
  • PMP certification is highly preferred
  • Relevant experience in a related field and complex project management
  • In-depth knowledge of project estimates, schedules, budgets, and forecasting
  • Exceptional written and verbal communication, and interpersonal skills
Job Responsibility
Job Responsibility
  • Lead the full project lifecycle for a variety of complex projects, including: Developing and maintaining comprehensive project plans, schedules, and budgets
  • Coordinating necessary resources and managing vendor relationships
  • Monitoring project progress, identifying and mitigating risks, and resolving issues
  • Ensuring projects are delivered on time, within budget, and to the required quality standards
  • Conducting regular project status meetings with stakeholders and leadership
  • Preparing and presenting project reports and presentations
  • Liaising between client, solution consultants, solution engineers and subcontractor personnel to ensure safe, timely, and profitable outcome
  • Identifying and securing necessary approvals for all changes in project scope, budget and/or schedule
  • Promoting behavior-based safety in execution of the project and modeling safe work habits
  • Driving consensus and commitment across diverse stakeholder groups, leveraging strong influencing skills to navigate complex organizational dynamics and achieve project objectives
What we offer
What we offer
  • health/dental/vision
  • long term/short term disability
  • life insurance
  • HSA/FSA
  • matching retirement plans
  • paid vacation
  • parental leave
  • employee stock purchase plan
  • paid leave for volunteer work in your community
  • training opportunities
  • Fulltime
Read More
Arrow Right

CRM & Loyalty Manager

Honey Birdette is seeking a strategic and customer-focused CRM & Loyalty Manager...
Location
Location
Australia , Sydney
Salary
Salary:
120000.00 AUD / Year
honeybirdette.com Logo
Honey Birdette
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Marketing Business Data Analytics or a related field
  • Proven experience in CRM loyalty and customer lifecycle management ideally within fashion retail or a fast-paced environment
  • Strong analytical capability with experience using CRM or ESP platforms (Klaviyo Salesforce or HubSpot) and data tools (Excel or Tableau)
  • Experience in email marketing campaign management and omni-channel engagement
  • Strong project management skills with a focus on delivering results
  • Experience with global loyalty programs and understanding of data privacy regulations is highly regarded
  • You are commercially minded with a passion for customer experience and retail
  • You're based in Sydney and enjoy a hybrid work environment.
Job Responsibility
Job Responsibility
  • Lead the strategy and growth of the global loyalty program to drive engagement retention and performance outcomes
  • Lead the CRM strategy and roadmap across email and SMS channels to drive revenue growth
  • Develop and execute the email and campaign calendar aligned with marketing and trade activity
  • Monitor and report on loyalty program performance and provide recommendations to optimise results
  • Develop and manage the loyalty marketing and promotional calendar in collaboration with internal teams
  • Manage external partnerships to optimise program performance communication flows and digital experience
  • Lead campaign execution and optimisation including testing strategies to improve engagement and conversion
  • Develop lifecycle marketing strategies across acquisition activation and retention
  • Manage and optimise automation strategies to deliver personalised and timely customer interactions
  • Analyse customer data and buying behaviour to identify trends and inform strategic decisions
What we offer
What we offer
  • Hybrid Working Arrangements—3 days in the office, 2 days WFH
  • Birthday, Wellness & Parental Leave
  • Generous Product Discounts
  • Stunning Heritage-Listed Sydney CBD Office
  • Paid Premium Gym Membership
Read More
Arrow Right