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Our client is seeking a hands‑on Project Manager with strong Business Analysis skills to join a lean, fast‑moving IT & Digital team. This hybrid PM/BA role owns projects end‑to‑end while also supporting requirements gathering, data analysis, and workflow documentation. The work spans ecommerce, operations, sales, supply chain, customer service, and internal systems, offering high visibility and direct impact across the organization.
Job Responsibility:
Lead IT and business‑critical projects across ecommerce, ERP (Dynamics GP), CRM (Dynamics CRM), reporting, integrations, and internal systems
Perform full Business Analyst duties, including stakeholder interviews, requirements gathering, documentation, and process mapping
Build project plans, run sprint planning, manage timelines, dependencies, and backlogs
Support improvements in order management, inventory, supply chain, customer experience, and sales tools
Assist with dashboard development, KPIs, and reporting using Power BI
Use SQL and/or Python for data validation and analysis as needed
Lead testing, QA, user acceptance, and change management during implementations
Help mature client’s internal PMO processes, documentation, and delivery standards
Manage work using Asana, Jira, or similar tools, including coordination with local and offshore teams
Requirements:
3–7 years of experience in a Project Manager, Business Analyst, or hybrid PM/BA role
Experience delivering IT projects, ecommerce enhancements, or internal system improvements
Strong skills in requirements gathering, workflow design, process mapping, and documentation
Experience with Power BI for reporting and data visualization
Working knowledge of SQL
Python familiarity a plus
Experience with ERP and CRM systems, preferably Dynamics GP and/or Dynamics CRM
Understanding of system integrations, APIs, and data flows
Proficiency with Asana, Jira, or similar project management tools
Strong communication, facilitation, and stakeholder management skills
Comfortable working in a lean environment, balancing PM leadership with hands‑on execution