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The senior project manager leads multiple project teams simultaneously. This role works on more complex technology and infrastructure implementations including planning and oversight of multiple high-level Enterprise-wide IT projects. This position requires considerable expertise to contribute specialized process improvement and technology initiatives including experience with implementing large-scale projects that span across multiple business units. The primary role involves assembling and leading project teams, including other project managers, assigning responsibilities, status reporting, performing resource assessments, developing and maintaining project schedules and budgets. The ideal candidate will possess excellent people and communication skills, presenting information to senior and executive management, public groups, and/or the board of directors.
Job Responsibility
Supports program management, project portfolio management and other project management office duties
Provide big-picture assistance to the organization while managing all aspects of related projects to ensure alignment of the overall program with strategic business objectives
Manages a portfolio of initiatives that span across Information Systems
Prepares estimates and develops detailed project plans for all phases of projects
Identifies resource and budgetary requirements while helping in procurement processes to support planned timeframes
Manages project scope and changes that fall under the portfolio of projects
Develops project plans of varying complexity
Works with the business functional areas in defining scope, approach, resource requirements (including staff, financial, operational and physical requirements), timing, deliverables and in obtaining funding
Guides the vendor selection process and participates in vendor contract negotiation
Plans, assigns, directs and evaluates work done by the project team and coordinates activities of sub-teams
Addresses complaints and problems encountered by team members
Manages consultants and vendor relations
Develops and manages the project budget, insures timely and accurate invoicing, and monitors receivables and resource utilization
Manages scope, issues, risk, milestones and critical paths
Maintains project documentation, and provides frequent written status updates to customer, project team, vendor and management
Applies facilitation skills to project related meetings
Meets customer expectations as delineated in statements of work, service level agreements and project plans
Manages change control, assists with establishing and reporting on metrics, gathers end user assessments, surveys, and plans for post go live support
Uses standard methodology to manage the day-to-day operational aspects of a project, including testing, training, etc
Monitors overall impact of the project and facilitates change management
May provide direct or indirect support of ongoing relationship with business areas
Comprehends the business strategy and assists in translating business requirements into Information System plans
Performs cost analysis and feasibility studies
Leads or assists in the supervision, recruitment, hiring and training of new departmental employees and provides input for the performance evaluation process
Directs project teams in quality activities by educating, coaching and mentoring staff on process improvement philosophy, tools and application
Supports the efforts of other team members
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards
Performs related duties as assigned
Requirements
Bachelor's Degree required
Seven (7) years of IS project management experience implementing large-scale Information Technology projects
Experience in different project management methodologies including PMI and SCRUM
Gathering requirements, business analysis and building applicable project documentation
Proficiency with project management tools and related technologies
Ability to demonstrate leadership, drive results, solve problems, and possess interpersonal skills from prior work situations
Knowledge of effective management and HR practices
Skill in providing excellent communication to persuade, negotiate, and facilitate learning
Skill in facilitating and providing training
Ability to effectively present information and respond to inquiries or complaints from employees, management, regulatory agencies, patients and/or their representatives, and the general public
Ability to read, analyze, and interpret professional journals, general business periodicals, technical journals and procedures, general business periodicals, governmental regulations and/or legal documents
Ability to write reports, business correspondence, and procedure manuals
Ability to develop and maintain budgets, calculate figures, compute rate, ratio, and percent
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to develop and interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to make effective and persuasive presentations that conform to prescribed style and format
Nice to have
Experience working with business stakeholders in a Healthcare setting preferred
Project Management Professional (PMP) Certification and Certified Scrum Master (CSM) Certification preferred