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We are looking for a Reality Labs Field Merchandising Manager to work remotely. This person will be responsible for in store Merchandising planning, launching, communicating, executing, managing and reporting on our Wearables product demos in the US market (specifically our partnership with Essilor Luxottica) as we maintain and update our current fixtures in the US market. This role plays an instrumental part in contributing to the vision for how we present ourselves in ensuring our customers can find, learn and experience products through physical retail.
Job Responsibility:
Prioritize large volumes of projects across thousands of retail doors, most with tight deadlines and extreme complexity, with some guidance from the Field Merchandising Lead
Partner closely with internal and external key partners on a regular basis to align and drive impact and results with the utmost efficiency and accuracy while moving fast
Act as liaison between regional 3rd party labor agencies, fixture display companies, channel marketing managers, demo tech team, field sales, visual merchandising and Essilor Luxottica on any issues that come up in our retail partners
Manage 3rd party labor agencies to execute projects in brick-and-mortar retailers globally to ensure deliverables are met
Build highly detailed execution plans for a variety of initiatives across multiple product lines
Review instructions and execution for multiple projects simultaneously with a keen eye for detail
Understand display fixture production process and installation implementation processes to properly prepare workback schedules and deliverables to share cross functionally both internally and externally
Critical to understand various retailer 3rd party labor operations to drive best in class execution
Track field execution, including progress and results, and prepare reports for internal stakeholders
Analyze demo data, flag potential roadblocks and work with external partners to ensure in store demo compliance
Process all invoices and work closely with the Field Merchandising Lead to ensure all 3rd party labor projects are to budget
Requirements:
3+ years of professional experience on either the brand side of retail in-store merchandising or the vendor side of retail in-store merchandising
3+ years of project management experience
3+ years of third-party labor management experience
Proven ability to understand the unique operating conditions within each retailer and how that impacts the planning and executing of the initiatives for all product lines
Must have experience sharing program / project updates across broad teams and organizations
Extremely high level of accuracy and attention to detail with ability to track and articulate the intricacies of complex fixture installations
Experience managing relationships with cross-functional stakeholders and external vendors
Must have experience partnering with external stakeholders
Excellent at finding the root cause of issues or gathering the necessary cross-functional members to find that cause or solution to an issue
Strong interpersonal skills, approachable and flexible
Experience with navigating various organizational environments where culture and structure vary
Excellent communicator, superb verbal, and written communication
Experience with Google G suite and Microsoft suite of software applications
Nice to have:
Familiarity with Essilor Luxottica retail partners and their guidelines / processes
Experience in planning large-scale executions and installations from concept stage through prototype and production stages
Experience working in a highly cross-functional setting
Experience maintaining budgets and fiscal responsibility
Mobile Carrier and/or Specialty Retailer experience
Experience with in-store tech demos or tech in a retail setting
What we offer:
medical
dental
vision
life
disability
other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
corporate discount savings program
other discounts
on-demand training program
access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months tenure
certification discounts and other perks to associations that include CompTIA and IIBA