Project Manager Global AMS, Robert Bosch Sp. z o.o.

Robert Bosch Sp. z o.o.

Location:
Poland, Warszawa

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

For the next 2 years we are seeking a dynamic and experienced Project Manager to lead a Global Application Management Services (AMS) engagement, involving Non-SAP applications. The ideal candidate will possess deep experience in project delivery, stakeholder engagement, SLA governance, team management, and change request (CR) lifecycle oversight in a global support environment.

Job Responsibility:

Own the end-to-end delivery and governance of AMS support and enhancement services across Non-SAP technologies
Act as the primary liaison between client stakeholders and internal delivery teams to ensure seamless operations and issue resolution
Manage the project plan, scope, resource allocation, risk mitigation, and delivery milestones
Monitor and ensure adherence to SLAs, KPIs, and ITIL-based best practices
Oversee the full lifecycle of Change Requests (CRs) including impact analysis, prioritization, scheduling, and deployment
Drive incident, problem, and service request management processes using tools like ServiceNow, Jira, or Remedy
Collaborate with cross-functional teams including development, Basis, QA, and infrastructure to ensure timely and high-quality delivery
Facilitate regular status reviews, stakeholder meetings, and reporting (weekly/monthly dashboards)
Proactively manage risks, dependencies, and escalations, ensuring minimal disruption to business operations
Mentor and lead onsite/offshore teams
support team productivity and engagement

Requirements:

5-7 years of experience in IT project management, including at least 2-3 years in AMS delivery or support environments
Proven track record of managing Non-SAP application portfolios, CRs, and incident resolution within SLA-driven models
Strong understanding of ITSM frameworks (e.g., ITIL) and global support models
Proficiency in project management tools and reporting dashboards
Exceptional communication, client engagement, and leadership skills

Nice to have:

PMP, ITIL, or Agile/Scrum certification is preferred
Hands-on exposure to SAP (ECC/S/4HANA) or Non-SAP technologies (Angular, Magento, etc.) is a plus
Experience managing multi-vendor or cross-functional environments is advantageous
German language proficiency is an adva

What we offer:

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
Non-working day on the 31st of December

Additional Information:

Job Posted:
June 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Project Manager Global AMS