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Project Manager, Creative Operations (360 Campaigns)

United States, New York 40.00 USD / Hour · Job Posted January 11, 2026
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Job Description

Our Haircare Cluster is seeking a high-caliber 360 Project Manager to join the NYC creative team. This role is primarily focused on driving global campaigns for a premier haircare brand—managing the lifecycle from initial concepting through design and final execution. The ideal candidate is a strategic problem-solver who masters every project detail, from high-level resourcing to granular timelines. Reporting to the Senior Manager of Creative Operations, you will be the primary bridge between Creative, Marketing, and Online teams, ensuring seamless workflow and flawless delivery.

Job Responsibility

  • Lead the program management of global campaign concepts for new product innovations and existing portfolios
  • Transform abstract creative concepts into concrete timelines and clear sets of deliverables for global market deployment
  • Manage interdisciplinary teams of designers and copywriters, ensuring workloads are balanced and deadlines are met
  • Partner with senior leadership to document, refine, and evolve internal creative processes
  • Maintain project momentum via Wrike (or similar tools), providing real-time issue tracking, status reports, and risk mitigation
  • Manage every phase of the approval process, including concepts, video storyboards, 360 post-production assets, and regional variants
  • Lead high-level meetings including Creative, Marketing, and Legal reviews
  • Confidently present creative work to senior leadership and act as the primary point of contact for internal stakeholders
  • Facilitate clear information flow, from setting up creative presentations to circulating actionable meeting notes and project resolutions

Requirements

  • 5+ years of project management experience within an in-house creative team or agency environment
  • Strong background in digital and social-first creative production is highly preferred
  • Deep understanding of project management infrastructure and tools (e.g., Wrike, Float, Monday.com)
  • A proactive “solution-first” approach
  • comfortable leading through ambiguity and resolving complex project conflicts
  • Exceptional verbal and written skills
  • a natural leader who can manage diverse personalities and interdisciplinary teams
  • Bachelor’s Degree or equivalent professional standing

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