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The Project Manager (Construction) is responsible for the end-to-end delivery of retail fit-out and construction projects across travel retail locations, including retail stores, food and beverage outlets, and duty-free stores. The role ensures projects are delivered on time, within budget, and in accordance with brand, operational, and regulatory requirements, while minimising disruption to live trading environments.
Job Responsibility
Lead the full lifecycle of construction and retail fit-out projects (concept through to handover)
Develop and manage detailed project plans, timelines, and budgets
Coordinate multiple concurrent projects across different airport or travel hub locations
Ensure all works are delivered safely, on schedule, and to agreed quality standards
Act as the primary point of contact between internal teams, including Retail, Commercial, Brand and Operations, as well as external partners and international teams based in Paris
Manage relationships with landlords (e.g., airport authorities), contractors, designers, and suppliers
Ensure alignment between global brand requirements and local operational constraints
Oversee design development to meet brand guidelines, operational needs, and regulatory requirements
Ensure compliance with airport security protocols, health & safety legislation, and local building codes
Navigate approvals processes internally with landlords and governing bodies
Prepare and manage project budgets, cost forecasts, and financial reporting
Negotiate and manage contracts with contractors and suppliers
Monitor cost performance and identify value engineering opportunities
Oversee on-site construction activities, often in live and/or restricted trading environments
Ensure adherence to programme milestones and quality standards
Conduct regular site visits and progress reviews
Identify project risks, particularly those related to operational disruption, logistics, and security
Develop mitigation strategies and contingency plans
Manage change control processes effectively
Ensure smooth transition from construction to store operations
Coordinate snagging, final inspections, and handover documentation
Support store opening timelines and readiness
Requirements
Proven experience managing construction or retail fit-out projects (ideally within airports, travel retail, or high-footfall environments)
Strong understanding of construction methodologies, project management principles, and contract management
Experience working in complex, regulated environments (e.g., airports, transport hubs)
Excellent stakeholder management and communication skills
Strong financial and commercial acumen
Ability to manage multiple projects simultaneously under tight deadlines
Nice to have
Based within or close to the M25 corridor, with convenient access to major airports and transport links
Experience within travel retail, food and beverage, or duty-free environments
Knowledge of airport authority processes and operational requirements
Professional qualification in Construction, Engineering, or Project Management (e.g. RICS, PMP, or PRINCE2)
Experience managing international projects or multi-country rollouts
What we offer
Bonus – Earn up to 20% bonus on top of your salary
25 days holiday – Plus bank holidays, with the opportunity to buy or sell up to 5 days to suit your needs
Up to 25% in-store discount
Cash Plan – Claim back everyday health costs like dental, optical, and physio
Pension – We’ll top up your future with up to 3% monthly contribution to your pension pot
Life assurance – Protection for your loved ones with 2x your base salary in life cover, just in case