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Project Manager - Commercial Projects & Sales Operations

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myPOS

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Location:
Bulgaria , Sofia

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At myPOS, the Project Manager - Commercial Projects & Sales Operations is responsible for leading cross-functional initiatives that improve operational efficiency and strengthen commercial performance. This role manages a mix of business optimization, commercial, and sales-related projects - including telesales / inside sales workflows and outsourced commercial initiatives - ensuring alignment between operational improvements and commercial goals. You will analyze processes, coordinate stakeholders across departments, and drive the successful implementation of tools, systems, and workflow enhancements that support both operational excellence and revenue growth.

Job Responsibility:

  • Lead commercial and sales optimization initiatives, including telesales and inside sales projects, and improve commercial processes
  • Drive business optimization projects to boost efficiency, operational excellence, and productivity across departments
  • Manage selected sales and commercial projects, ensuring alignment between operational improvements and revenue objectives
  • Analyze workflows, identify gaps, and design optimized solutions
  • Define business requirements, create project plans, and oversee implementation of tools and systems
  • Collaborate with internal teams and external partners to ensure successful delivery
  • Foster cross-functional alignment across Operations, Product, Finance, Marketing, Commercial, and Compliance
  • Monitor risks, budgets, and performance, ensuring timely and efficient execution
  • Conduct post-implementation reviews and champion continuous improvement through best practices and documentation
  • Champion continuous improvement by establishing best practices, documentation standards, and performance tracking methods

Requirements:

  • 5+ years of experience in project management, business analysis, or process optimization
  • Proven track record in delivering transformation, optimization, or commercial/sales-focused projects
  • Hands-on experience with telesales, inside sales, or sales workflow initiatives
  • Ability to manage and coordinate projects involving outsourced vendors or external partners
  • Strong analytical and problem-solving skills with a focus on actionable outcomes
  • Expertise in translating operational and commercial requirements into structured project plans
  • Experience working with diverse cross-functional teams, including Commercial stakeholders
  • Excellent communication skills, capable of simplifying complex topics and presenting to senior leadership
  • Comfortable operating in agile, fast-paced environments with multiple concurrent projects
  • Fluency in English (additional languages are a plus)
  • Proficiency with project management tools such as Jira and Confluence
What we offer:
  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Unlimited access to courses on LinkedIn Learning
  • Annual individual training and development budget
  • Refer a friend bonus
  • Teambuilding, social activities and networks on a multi-national level
  • Excellent compensation package
  • 25 days annual paid leave (+1 day per year up to 30)
  • Full “Luxury” package health insurance including dental care and optical glasses
  • Meal vouchers of 200 BGN per month
  • Fully covered Multisport card
  • Free coffee, snacks and drinks at the office

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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