CrawlJobs Logo
Maisa Logo Maisa · IT - Software Development

Project Manager - Client Services

Spain, Madrid · Job Posted April 23, 2026
Apply Position
Job Link Share

Job Description

We are looking for a highly organised and proactive Project Manager to join our Client Services team. As a PM at Maisa, you will be the engine room of our enterprise deployments, ensuring that our cutting-edge AI solutions are delivered on time, within scope and to the highest quality standards. You will sit at the center of our delivery ecosystem, coordinating between our Forward Deployed Engineers, AI Automation Consultants, and Technical Account Managers to navigate the complexities of enterprise-scale AI implementation. Your goal will be to turn visionary AI automation concepts into operational reality for some of the world's largest organisations.

Job Responsibility

  • Project Leadership & Execution: Lead the end-to-end delivery of Maisa Studio and Digital Worker implementations across multiple high-stakes enterprise accounts
  • Develop and maintain detailed project plans, defining clear milestones, resource requirements, and critical paths to ensure successful rollouts
  • Monitor project health, tracking progress against timelines and budgets while managing scope to prevent creep in complex technical environments
  • Cross-Functional Coordination: Act as the primary bridge between our internal delivery teams (FDEs and Consultants) and customer-side project teams
  • Facilitate regular sprint planning, stand-ups, and retrospective meetings to ensure alignment and momentum
  • Coordinate technical dependencies, such as infrastructure readiness, API access, and security approvals, ensuring our delivery teams have what they need to succeed
  • Stakeholder Management & Governance: Establish clear communication cadences with customer project leads and executive sponsors
  • Provide transparent reporting on project status, risks, and performance metrics, ensuring the accountability in our Making AI accountable mission is reflected in our delivery process
  • Identify, document, and mitigate project risks through proactive problem-solving and escalation management
  • Process Optimization: Continuously refine our delivery methodology to accelerate time-to-value for our customers
  • Contribute to our internal knowledge base by documenting best practices and reusable project templates

Requirements

  • Proven Experience: 4+ years of experience managing complex technology projects, preferably in enterprise software (SaaS), AI, or automation sectors
  • Methodology Expertise: Strong command of Agile and Waterfall methodologies with the ability to apply the right framework to the specific needs of a project or client
  • Technical Literacy: While you don't need to code, you must be comfortable discussing technical concepts such as APIs, cloud infrastructure (AWS/Azure), and LLMs with both engineers and business stakeholders
  • Stakeholder Mastery: Demonstrable experience managing multi-departmental stakeholders in large regulated multinational organisations
  • Adaptability: A self-starter mindset with the ability to create structure out of the ambiguity common in high-growth, early-stage startups
  • Communication: Excellent verbal and written communication skills in both Spanish and English
  • Travel: Willingness to travel up to 25% of the time to client sites or Maisa offices

Nice to have

  • Certifications such as PMP, PRINCE2, or Certified Scrum Master (CSM)
  • Prior experience in Digital Transformation, RPA, or Business Process Management (BPM)
  • A passion for AI and a preference for flat organizations where you can have a direct, visible impact

What we offer

  • You will be joining one of Europe’s most exciting early-stage AI start-ups, where you’ll have the opportunity to work with cutting-edge Agentic Process Automation that’s reshaping how enterprises approach AI deployment
  • You will get to directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges
  • Following our recent $25m Seed Round, we’re scaling quickly and realising significant enterprise traction
  • This is your opportunity to help solve real AI enterprise challenges, working alongside deep technical and industry experts, where you will be challenged daily and expedite your learning and development
  • Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all
Maisa - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Project Manager - Client Services

8 matching positions

Accounting Manager / Client Services Manager

We are seeking an experienced Accounting Manager / Client Services Manager to ta...
Location
Location
United States , Wyomissing
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing business and individual client accounting and tax engagements
  • Strong knowledge of bookkeeping, financial statement review, and tax compliance
  • Prior experience supervising or mentoring accounting staff
  • Excellent organizational, communication, and client relationship skills
  • Professional demeanor and commitment to client service excellence
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for assigned clients, maintaining meaningful monthly communication and documenting interactions
  • Review monthly financial statements promptly to ensure accuracy, compliance, and timely delivery
  • Provide ongoing consulting, accounting guidance, and proactive tax planning based on client needs
  • Monitor client profitability monthly and collaborate with firm leadership on fee adjustments
  • Visit client locations annually to strengthen relationships and understand operations
  • Manage preparation and review of business and individual tax returns for assigned clients
  • Oversee year‑end tax planning, quarterly tax estimates, and reasonable compensation analysis
  • Coordinate tax return production, maintain organized tax files, and manage deadlines
  • Handle tax questions and correspondence with federal, state, and local taxing authorities
  • Supervise, train, and support bookkeepers, including hiring and performance management
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Client Project Manager

The Client Project Manager at NTT DATA is a key role responsible for leading and...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Seasoned project management skills, including the ability to plan, organize, and execute projects from initiation to completion
  • Ability to establish strong relationships with internal stakeholders and external clients
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
  • Good written and verbal communication skills
  • Ability to work in high-pressure environments
  • Seasoned ability to manage urgent and complex tasks simultaneously
  • Seasoned business acumen and commercial skills
  • Passionate, strong initiative, self-driven with a commitment to succeed
  • Seasoned influencing ability whilst taking a collaborative approach
  • Decisive with good attention to detail ability
Job Responsibility
Job Responsibility
  • Leads and directs concurrent standard or complex projects
  • Engages with stakeholders to deliver projects from original concept through final implementation
  • Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
  • Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
  • Manages the delivery of the project, including rigorous scope control and change management
  • Documentation and management of risks and issues
  • Ensures clear and concise communications to all stakeholders
  • Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal
  • Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organizational consulting and technical services offerings
  • Coordinates activities of the project teams through task delegation or resource assignment etc
  • Fulltime
Read More
Arrow Right

Client Project Manager

The Client Project Manager at NTT DATA is a key role responsible for leading and...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–3 years of hands‑on project management experience, with the ability to plan, organize, and execute projects from initiation to completion
  • Ability to establish strong relationships with internal stakeholders and external clients
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels, and manage escalations effectively with a firm, solutions‑driven mindset
  • Excellent communication skills are essential
  • this role requires a confident, resilient communicator who can challenge constructively and defend delivery commitments when required
  • Ability to work in high‑pressure environments
  • Ability to manage urgent and complex tasks simultaneously
  • Strong business acumen and commercial awareness
  • Passionate, high‑energy, self‑driven, and results‑oriented
  • Strong influencing ability whilst taking a collaborative approach
Job Responsibility
Job Responsibility
  • Leads and directs concurrent standard or complex projects, often managing multiple projects in parallel within fast‑paced delivery environments
  • Engages with stakeholders to deliver projects from original concept through final implementation
  • Ensures client satisfaction and manages escalations, acting as a single point of contact to the client, demonstrating confidence, resilience, and a strong assertive delivery approach when faced with challenging stakeholders or high‑pressure situations
  • Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
  • Manages the delivery of the project, including rigorous scope control and change management
  • Documentation and management of risks and issues
  • Ensures clear and concise communications to all stakeholders
  • Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal. This may include client presentations of our delivery approach as part of a tender process
  • Identifies opportunities and influences the sale by conducting a business conversation with the client, positioning organizational consulting and technical services offerings
  • Coordinates activities of the project teams through task delegation and resource assignment
  • Fulltime
Read More
Arrow Right

Senior Client Project Manager

The Senior Client Project Manager at NTT DATA is a pivotal role responsible for ...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion
  • Ability to establish strong relationships with internal stakeholders and external clients
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
  • Excellent written and verbal communication skills
  • Excellent team-building skills and ability to work in high-pressure environments
  • Advanced ability to manage urgent and complex tasks simultaneously
  • Advanced business acumen and commercial skills
  • Passionate, strong initiative, self-driven with a commitment to succeed
  • Advanced influencing ability whilst taking a collaborative approach
  • Decisive with good attention to detail ability
Job Responsibility
Job Responsibility
  • Leads and directs concurrent standard or complex projects and in the case of program management, ensure the management of multiple related projects directed towards a common objective
  • Engages with stakeholders to deliver projects from original concept through final implementation
  • Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
  • Ensures that the project/program delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
  • Manages the delivery of the project/program, including rigorous scope control and change management
  • Documentation and management of risks and issues
  • Ensures clear and concise communications to all stakeholders
  • Provides pre-sales support by working with sales teams to scope and cost a project or program solution which includes the completion of a proposal
  • Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organization's consulting and technical services offerings
  • Coordinates activities of the project teams through task delegation, resource assignment and program management
  • Fulltime
Read More
Arrow Right

Transport Client Services Manager

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIF...
Location
Location
Brazil , Rio de Janeiro
Salary
Salary:
Not provided
fifa.com Logo
FIFA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Transport/Logistics/Civil Engineering/Project management/Event Management or a combination of education and experience relating to position
  • Master's Degree is an additional asset
  • Minimum of eight (8) years of event transport experience in international major events in at least two (2) world-class sport/football events. Eg FIFA World Cup/Olympic Games/Expo
  • Minimum of five (5) years of management experience in a similar role within an organising committee leading large teams to deliver a time critical project
  • Proven experience of successfully managing and delivering transport projects of a similar size and scale
  • Proven experience of managing fleet services and operations projects of a similar size and scale
  • Experience working with public and private sector partners in a collaborative environment and ability to build strong partnerships
  • Advanced knowledge of administration and management principles
  • Advanced knowledge of teams' leadership, business process management
  • Advanced communication, interpersonal and negotiation skills, the ability to influence others and manage relationships
Job Responsibility
Job Responsibility
  • Recruit, manage and lead a team of Client Service
  • Coordinate the transport and arrivals and departures service planning for each client group
  • Liaison with all transport mode suppliers including bus, fleet and public transport and other key functional areas to develop the services
  • Direct the delivery of the Detailed Service Level Agreements (DSLAs) per client group
  • Lead the client services team to ensure all client service level planning is integrated with other key FWWC2027 functional areas
  • Lead on ensuring the DSLAs are fully integrated with all concerned stakeholders
  • Work closely with other transport team members to ensure the most efficient services are planned and delivered for each client group
  • Lead on the delivery of all clients related information, communications and presentations at key client meetings
  • Lead on the planning, staffing and management of VIP and FIFA hotels operations
  • Support delivery of Transport for all test events prior to the FWWC2027
  • Fulltime
Read More
Arrow Right

Client Services Manager III

The Client Services Manager III role encompasses the preservation and expansion ...
Location
Location
United States , Plano
Salary
Salary:
Not provided
amerch.com Logo
Anderson Merchandisers, LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-7 years experience in account management experience
  • 5+ years experience in a management position preferred
  • Proven ability to utilize the DASH platform required
  • Must demonstrate the ability to meet deadlines
  • Strong communication skills required
Job Responsibility
Job Responsibility
  • Develops open and effective channels of communication with each client that can be employed by other departments as well
  • Coordinates internal projects and determines the best utilization of resources to increase execution and customer satisfaction
  • Encourages revenue growth by inspiring clients to purchase additional services
  • Becomes the reliable point of contact for each customer that is required to establish a strong business relationship
  • Provides regular updates to clients on the progress of projects and programs that directly affect each client
  • Attends/holds business reviews to assess opportunities for sales
  • Develops/maintains strong internal relationships to maximize field execution
What we offer
What we offer
  • Flexible work schedules
  • 401(k) retirement plan
  • Health Insurance – including Dental and Vision
  • Telehealth
  • Health Savings Account
  • Accident Insurance
  • Critical Illness Insurance
  • Life Insurance
  • Long Term Care
  • Short Term Disability
Read More
Arrow Right

Client Services Manager II

The Client Services Manager II role encompasses the preservation and expansion o...
Location
Location
United States , Plano
Salary
Salary:
Not provided
amerch.com Logo
Anderson Merchandisers, LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years experience in account management experience
  • 3+ years experience in a management position preferred
  • Proven ability to utilize the DASH platform required
  • Must demonstrate the ability to meet deadlines
  • Strong communication skills required
Job Responsibility
Job Responsibility
  • Develops open and effective channels of communication with each client that can be employed by other departments as well
  • Coordinates internal projects and determines the best utilization of resources to increase execution and customer satisfaction
  • Encourages revenue growth by inspiring clients to purchase additional services
  • Becomes the reliable point of contact for each customer that is required to establish a strong business relationship
  • Provides regular updates to clients on the progress of projects and programs that directly affect each client
  • Attends/holds business reviews to assess opportunities for sales
  • Develops/maintains strong internal relationships to maximize field execution
What we offer
What we offer
  • Flexible work schedules
  • 401(k) retirement plan
  • Health Insurance – including Dental and Vision
  • Telehealth
  • Health Savings Account
  • Accident Insurance
  • Critical Illness Insurance
  • Life Insurance
  • Long Term Care
  • Short Term Disability
Read More
Arrow Right

Client Services Manager - Derivatives and Prime Brokerage

Global Financial Services Firm is hiring for a Client Implementation Analyst / S...
Location
Location
United Kingdom , London
Salary
Salary:
55000.00 - 70000.00 GBP / Year
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Financial Services experience is essential, with a strong understanding of the trading lifecycle
  • Be able to understand, at least at a high level, how Prime Brokerage margin methodologies and how they apply to different HF client portfolios
  • Have experience with reconciliation or resolution of margin related issues between HF clients and Prime Brokerage Risk teams
  • Good understanding of how a PB business works, how they service clients, services they offer and the lifecycle
  • Experience with trade data files, different data formats and market/reference data that are typically used in PB margin calculations
  • Ideally have between 3-5 years experience within Prime Brokerage and Margining
  • Knowledge of Financial Markets, ideally within Derivatives and/or the trading lifecycle
Job Responsibility
Job Responsibility
  • Full system implementation projects and proof of concept (POC) projects
  • Project management
  • Client on-boarding
  • Optimisation
  • JSON
  • Python
  • APIs
  • Scripting
  • Derivatives and/or trading lifecycle understanding
What we offer
What we offer
  • Bonus
  • Benefits
  • Fulltime
Read More
Arrow Right