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Project Manager - Business Resilience

United Kingdom, Belfast Employment contract · Job Posted May 02, 2025
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Job Description

The role requires leading and supporting Citi’s Enterprise Resilience Operational Resilience (Ops Res) and Continuity of Business (CoB) programs across multiple business lines. The position involves forming trusting relationships with senior executives, pushing for delivery of workloads, and ensuring high-quality Ops Res and CoB plans.

Job Responsibility

  • Develops and manages the production and documentation of CoB solutions for multiple functional areas
  • defines, implements, and applies area wide Ops Res and CoB policies and standards
  • manages Ops Res and CoB deliverables, including IBS identification, ITOL setting, scenario testing, and more
  • filters and communicates updates from Citi’s Office of Emergency Management and/or Cyber Fusion Center
  • operates with a limited level of supervision
  • acts as SME to senior stakeholders and other team members
  • assesses risk when making business decisions, driving compliance with regulations.

Requirements

  • Experience in banking or financial services
  • knowledge of Citi business operations
  • ability to manage projects, expectations, and maintain key relationships
  • familiarity with the emerging regulatory environment as it relates to third-party risk management and Operational Resilience
  • advanced project management, data analysis and reporting ability
  • good understanding of supporting technologies (applications, reporting tools, and data presentation)
  • excellent verbal and written communication skills.

Nice to have

Knowledge of Citi business operations.

What we offer

  • Equal opportunity employer
  • accessibility accommodations for candidates with disabilities.
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