Project Manager - Assurance & Improvement

• Audit Support – Provide project management support for the delivery of internal audits and associated audit improvement plans
• Non-Conformance – Produce data and management information relating to areas of non-conformance, and lead national projects aimed at improving compliance
• Quality Assurance and Case Review – Conduct dip sampling, quality assurance activity, and case reviews to test compliance against standards
• Continuous improvement – Proactively drive continual improvement activity and provide project management support for improvement initiatives
• Process Improvement - Improve the efficiency and effectiveness of processes and procedures by identifying areas for improvement
• Stakeholder Engagement – Engage effectively with stakeholders to deliver key improvement projects and strengthen compliance
• Administrative Support – Provide comprehensive administrative support to Quality & Compliance meetings
• Team Support – Develop cross-functional knowledge across the department and provide cover for the Quality & Compliance Team during periods of absence

• Project Management - Proven experience of managing and delivering projects to the defined outcomes within quality, time and cost limits
• Organisation Skills - Highly organised and flexible with the ability to manage complex work streams on an ongoing basis to achieve high quality results
• IT & Data Skills - Strong analytical skills with high proficiency in Microsoft Office (particularly Excel) and an ability to interpret, analyse and present complex information and quality & performance data
• Stakeholder Engagement - Experience of working collaboratively with leaders, managers and staff at all levels to influence change
• Collaborative Working - Ability to work effectively with colleagues across the organisation, drawing on skills and support to ensure delivery against deadlines and targets
• Communication - Excellent attention to detail and strong written communication skills, including the ability to produce clear summaries and project overviews

relevant professional qualification in project management, continual improvement or audit

• Flexible Working Options: Including hybrid working
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
• Birthday Leave: An extra day off for your birthday
• Pension Plan: 5% employer contribution
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
• Wellbeing Support: Employee assistance programme and wellbeing support
• Inclusive Networks: Access to EDI networks and colleague cafes
• Sustainable Travel: Cycle to work scheme and season ticket loans
• Career Development: Ongoing training and support with opportunities for career progression