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Project Manager - Air Freight

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DHL Group

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Location:
United States of America , Chicago

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

93142.50 - 124190.00 USD / Year
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Job Description:

We have an exciting opportunity for a PROJECT MANAGER to develop and implement AFR business process improvements with the primary objective of reducing cost and increasing efficiency.

Job Responsibility:

  • Leads, coaches, motivates and develops station and region AFR organization activities, process standards, optimization, and customer centric teams
  • Aligns AFR activities and initiatives to support and enhance the objectives of the overall organization, drive customer satisfaction, with assigned contacts for all customers
  • Customer visits and maintains effective relationships with the customers in the area of responsibility
  • supporting sales efforts
  • reduction of churn and customer retention
  • Execution of station and region execution of Global/Country/Local AFR strategy, programs, process improvement (First Choice) and audits
  • Drives station achievement of AFR KPIs
  • Manages and improves AFR performance
  • Liaises with all stations/network/IMPAT/First Choice/BPST to deploy and develop AFR-related process improvements, contacts, and quality
  • Identifies training needs and opportunities to develop highly skilled teams
  • Station and regional escalation point for all AFR-related matters

Requirements:

  • Extensive knowledge in project management initiatives
  • Very strong knowledge of the transportation / logistics industry
  • Exceptional analytical and problem solving skills
  • Excellent verbal, written, and interpersonal communication skills
  • State of the art knowledge of technologies, processes, and practices
  • Strategic thinking, self-directed, high energy and proactive working style
  • Solid understanding of applicable regulations, safety protocols, process flow tolerances and Six Sigma or related process-improvement skills
  • BA/BS degree or experience in related discipline
  • Fluent in English communication (verbal/written)
What we offer:
  • Competitive base salary plus role dependent performance-based incentives
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions
  • Vision: Optional coverage for exams, frames, and contacts
  • Dental: Optional coverage for preventive, basic, and major services
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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