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Berkley is hiring a Project Manager to lead efforts to improve and support the customer experience in our Rogers, Arkansas office. Berkley is a novel, efficient and entrepreneurial work environment. A successful candidate will be highly organized, innately curious, customer obsessed and be able to deliver results in a dynamic, fast paced environment. We are looking for a Project Manager to drive operational excellence, strategy and process. The candidate must have a deep understanding of a manufacturing/distribution and transportation environment. The candidate will have to handle complex, multicomponent customer projects. You will report to the Sr. Director, Sales Operations. The Project Management Team is a multi-functional, cross-category, cross-channel team responsible for planning, executing and completing packaging and display projects, as well as managing 3PL accounts (including D2C). Strong organizational skills and creative project management skills are required. You will often have to take charge in vague situations to ensure customer satisfaction.
Job Responsibility:
Lead communication directly with Berkley Customers/Clients and internally between Sales, Creative, Production and Vendors to ensure alignment on execution for the Client for all projects
Manage the creative development, processes, timelines and milestones for Berkley's Customers
Oversee, track and communicate all project phases and deliverables from inception to final delivery
Collaborate with Sales, Customers, Vendors and the Director of Design to establish project calendars, plan workflow and secure resources across teams and vendors
Establish key milestones for stakeholders to review and provide feedback
Set deadlines for Vendors, Creative and Production to ensure on-time deliverables for each milestone to keep projects moving forward
Identify and manage external resources and vendor relationships to ensure high quality and on-time delivery
Provide specs, quantities and deadlines to vendors for project quotes
Understand and plan for vendor and manufacturing constraints
Review vendor proofs at all stages of creative and production processes for accuracy
Route materials to stakeholders, collect and organize feedback and manage change requests for routed materials
Responsible for creation and management of workflow and production of multiple projects
Create detailed production work orders to ensure all project needs are communicated clearly and concisely to production
Provide process and standardized tools to drive consistency and improve effectiveness
Prepare status reports by gathering, analyzing and summarizing relevant information
Process invoices and track costs across multiple budgets and projects
Requirements:
Deep understanding of a manufacturing/distribution and transportation environment
Handle complex, multicomponent customer projects
Strong organizational skills
Creative project management skills
Take charge in vague situations to ensure customer satisfaction
What we offer:
Medical, vision, dental, and life and disability insurance