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Project Manager 3 – Document Imaging & Management

United States, Richmond · Job Posted April 11, 2026
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Job Description

We are seeking an experienced Project Manager 3 – Document Imaging & Management to lead enterprise document management initiatives for a large-scale government environment. This role is ideal for a seasoned professional with deep expertise in document capture, workflow automation, and AI/ML-driven document processing. The selected candidate will assess current-state document workflows, identify inefficiencies, and implement scalable solutions to improve accuracy, reduce manual effort, and enhance operational performance. This role will also serve as a subject matter expert (SME) for document management technologies and oversee enterprise-wide document intake, classification, routing, and storage processes.

Job Responsibility

  • Lead, mentor, and manage a team of document management professionals
  • Analyze current document workflows to identify inefficiencies and bottlenecks
  • Serve as SME for document capture platforms such as RightFax and Kofax
  • Manage and optimize ECM/EDMS platforms (e.g., Laserfiche, IBM FileNet, OnBase)
  • Implement AI/ML solutions for document classification, OCR enhancement, and data extraction
  • Gather and translate business requirements into technical solutions

Requirements

  • Bachelor’s degree in IT, Business Administration, Computer Science, or related field (Master’s preferred)
  • 10+ years of program or supervisory experience in document/content management
  • 7+ years of experience with: Enterprise ECM/EDMS platforms (Laserfiche, IBM FileNet, or Hyland OnBase)
  • AI/ML-based document classification and intelligent automation
  • Business process design and documentation (SIPOC, flow diagrams, etc.)
  • OCR/ICR, forms processing, and document capture technologies
  • Project management methodologies (Agile, Waterfall, or hybrid)
  • 5+ years hands-on experience with RightFax, Kofax, or similar platforms
  • Proven experience managing teams and multiple concurrent initiatives
  • Strong analytical, problem-solving, and communication skills
  • Experience gathering requirements and translating them into technical solutions

Nice to have

  • PMP, PgMP, or equivalent certification
  • Lean Six Sigma Green Belt or Black Belt
  • Certified Information Professional (CIP) or Certified Records Manager (CRM)
  • Experience with RPA tools (UiPath, Blue Prism, Automation Anywhere)
  • Knowledge of compliance frameworks (HIPAA, SOX, FOIA, NARA)
  • Experience with cloud-based ECM platforms and migration strategies

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

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