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Project Manager – Process Excellence

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Brainlab

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Location:
Germany , Munich

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Are you a hands-on and driven Project Manager ready to shape Service Excellence globally? We are looking for a Project Manager to join the Digital Services team at Brainlab within the Global Service & Support division at Brainlab. In this role, you will lead process improvements and digitalization initiatives end-to-end, with a strong focus on process mining using Celonis. From identifying improvement opportunities to driving implementation, you will play a key role in building scalable, high-performing service and related processes that directly improve customer experience and operational efficiency.

Job Responsibility:

  • Project Management: Lead digitalization and process optimization projects end-to-end, from concept to implementation
  • Process Mining & Insight Generation: Leverage Celonis to identify process inefficiencies, derive insights and turn them into actionable initiatives with measurable impact
  • Process Design & Improvement: Develop and implement scalable, standardized and efficient processes with a focus on the global value chain and customer experience
  • Stakeholder Management: Act as the key interface between internal and external cross-functional teams, ensuring alignment, transparency and smooth delivery
  • Continuous Improvement & Innovation: Apply best practices, leverage new technologies and drive ongoing optimization of processes
  • Change Enablement: Support the adoption of new processes and tools, ensuring sustainable adoption across regions

Requirements:

  • Degree in (Business) Informatics, Business Administration, or a comparable qualification
  • Professional experience in project and process management
  • Good knowledge of SAP ERP and Salesforce is a plus
  • Hands-on mentality and ability to collaborate with international and interdisciplinary teams
  • Structured, analytical and solution-oriented way of working
  • Confidence to challenge the status quo and drive future-proof solutions
  • Excellent English communication skills, with the ability to clearly explain complex topics and effectively present to senior management

Nice to have:

Good knowledge of SAP ERP and Salesforce

What we offer:
  • A mutually-supportive, international team
  • Meaningful work with a lasting impact on medical technology
  • 30 vacation days, plus December 24th and December 31st
  • Flexible working hours as well as hybrid work model within Germany
  • Bike leasing via cooperation partner "BikeLeasing"
  • Parking garage and safe underground bike storage
  • Award-winning subsidized company restaurant and in-house cafes
  • Variety-rich fitness program in our ultra-modern 360m2 company gym
  • Regular after work, team, and company events
  • Comprehensive training and continuing education opportunities

Additional Information:

Job Posted:
May 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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