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Brainlab Logo Brainlab · IT - Software Development

Project Manager – Process Excellence

Germany, Munich Employment contract · Job Posted May 10, 2026
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Job Description

Are you a hands-on and driven Project Manager ready to shape Service Excellence globally? We are looking for a Project Manager to join the Digital Services team at Brainlab within the Global Service & Support division at Brainlab. In this role, you will lead process improvements and digitalization initiatives end-to-end, with a strong focus on process mining using Celonis. From identifying improvement opportunities to driving implementation, you will play a key role in building scalable, high-performing service and related processes that directly improve customer experience and operational efficiency.

Job Responsibility

  • Project Management: Lead digitalization and process optimization projects end-to-end, from concept to implementation
  • Process Mining & Insight Generation: Leverage Celonis to identify process inefficiencies, derive insights and turn them into actionable initiatives with measurable impact
  • Process Design & Improvement: Develop and implement scalable, standardized and efficient processes with a focus on the global value chain and customer experience
  • Stakeholder Management: Act as the key interface between internal and external cross-functional teams, ensuring alignment, transparency and smooth delivery
  • Continuous Improvement & Innovation: Apply best practices, leverage new technologies and drive ongoing optimization of processes
  • Change Enablement: Support the adoption of new processes and tools, ensuring sustainable adoption across regions

Requirements

  • Degree in (Business) Informatics, Business Administration, or a comparable qualification
  • Professional experience in project and process management
  • Good knowledge of SAP ERP and Salesforce is a plus
  • Hands-on mentality and ability to collaborate with international and interdisciplinary teams
  • Structured, analytical and solution-oriented way of working
  • Confidence to challenge the status quo and drive future-proof solutions
  • Excellent English communication skills, with the ability to clearly explain complex topics and effectively present to senior management

Nice to have

Good knowledge of SAP ERP and Salesforce

What we offer

  • A mutually-supportive, international team
  • Meaningful work with a lasting impact on medical technology
  • 30 vacation days, plus December 24th and December 31st
  • Flexible working hours as well as hybrid work model within Germany
  • Bike leasing via cooperation partner "BikeLeasing"
  • Parking garage and safe underground bike storage
  • Award-winning subsidized company restaurant and in-house cafes
  • Variety-rich fitness program in our ultra-modern 360m2 company gym
  • Regular after work, team, and company events
  • Comprehensive training and continuing education opportunities
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