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Project Manager - Operational Risk Management

https://www.citi.com/ Logo

Citi

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Location:
United States, Tampa

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

103920.00 - 155880.00 USD / Year

Job Description:

We are seeking a highly motivated and experienced Program/Project Manager to drive critical transformation initiatives within the Operational Risk Management (ORM) function. This role demands a dynamic professional who can lead by example, inspire teams, effectively manage complex, cross-functional projects, and will regularly interact with senior stakeholders ensuring alignment on project goals and objectives. A key aspect of this role is driving execution within the projects managed, ensuring they are delivered on time, within budget, and to the highest quality standards.

Job Responsibility:

  • Manage large, multifaceted projects or multiple simultaneous projects
  • Proactively identify and mitigate potential problems before they escalate
  • Track and resolve execution risks which do materialize to ensure projects stay on track
  • Take ownership of project goals, fostering a shared sense of purpose
  • Apply best-practice PMO methodologies to develop comprehensive project plans
  • Prepare, maintain, and submit clear, concise, and timely activity/progress reports
  • Routinely track project participant progress against project goals
  • Identify and adapt project approaches to align with the specific context and constraints
  • Continuously improve individual and team skills through lessons-learned reviews
  • Recognize emerging issues or potential problems and develop effective solutions
  • Promote partner involvement by effectively communicating project status to senior management and clients
  • Apply lessons learned from previous projects to enhance effectiveness
  • Clearly communicate project milestones, status updates, and potential customer escalation issues
  • Proactively follow established escalation and change control processes
  • Own and maintain all management reports related to assigned engagements
  • Foster positive working relationships across projects
  • Stay abreast of current industry trends and emerging technologies

Requirements:

  • 6-10 years of progressive project management experience
  • Experience within a complex, global financial institution
  • Proven experience in risk management
  • Experience working on regulatory initiatives such as consent orders and MRAs
  • PMP certification preferred
  • Knowledge of industry-standard methodologies, including Agile and Waterfall
  • Ability to develop project plans, manage individual deadlines, and achieve project goals effectively
  • Strong understanding of project metrics, including data gathering, reporting, trend analysis, and creation
  • Ability to identify issues and problems, generate solutions, and select appropriate alternatives using root cause analysis
  • Expertise in managing project scope by assessing requirements changes, determining the impact on budget, time, and risk
  • Ability to manage client expectations, anticipate operational and tactical risks, track requirements and issues, remove barriers, and escalate issues as needed
  • Proficient in MS Office applications, MS Project, VISIO, and Adobe Acrobat Professional
  • Bachelor's/University degree required
  • Master's degree preferred

Nice to have:

Master's degree

What we offer:
  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including vacation, sick leave, and paid holidays
  • Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
October 10, 2025

Expiration:
October 15, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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