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The ICRM Project Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Job Responsibility:
Delivery of Projects and Programs under Financial Crimes and broader Independent Compliance Risk Management family in Asia as well as globally
Manages a large multi-faceted programs and / or projects at the same time
Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team
Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
Uses best practice PMO methodology to create robust project plans to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes
Applies a proactive approach in routinely tracking the project participant progress against project goals
Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports
Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues
Drives end results of the project as a representative of the ICRM
Works closely with multiple stakeholders to define a project scope and objectives for project members
Assesses project risk potentials and discover potential problems before they occur
Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming
Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed
Applies lessons learned from recent projects to future projects
Proactively follows escalation and change control processes
Manage stakeholders expectations, anticipates operational and tactical risks and tracks them
clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required
Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled
Identifies and where required amends the approach to the context and constraints of each project
Constantly improving their own and their teams' skills through lessons-learned reviews at project completion
Promotes partner involvement through effectively communicating project status upward and to the Client
Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members
Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars
Requirements:
4-8 years of project management experience, preferably in Compliance, Financial Crimes, or Regulatory field
Strong communication skills, both verbal and writing
Strong experience in building engagement with senior management
PMP certification is preferred, Lean / Six Sigma a plus
Knowledge of Compliance, Financial Crimes, AML and / or Sanctions policies is a plus
Knowledge of project metrics, including gathering, reporting, trend analysis
Proficient in MS Office applications, including MS Project
Nice to have:
PMP certification
Lean / Six Sigma
Knowledge of Compliance, Financial Crimes, AML and / or Sanctions policies
What we offer:
Access to telehealth options, health advocates, confidential counseling
Access to an array of learning and development resources
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