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We are seeking a Project Manager to lead cross-functional IT initiatives supporting enterprise systems, with a strong emphasis on healthcare workflows and Epic-related integrations. This role will focus on internal projects that intersect with Epic and Order-to-Cash (O2C) processes, including patient access, billing, revenue cycle, and downstream financial/reporting systems. The ideal candidate brings a blend of technical project delivery, healthcare domain knowledge, and business process alignment to ensure initiatives drive measurable operational and financial outcomes. This individual will partner closely with IT, business stakeholders, and external vendors to deliver projects that align with enterprise priorities, particularly across revenue cycle optimization, system integrations, and process standardization efforts.
Job Responsibility:
Lead end-to-end delivery of cross-functional IT and business transformation initiatives, including Epic-adjacent and revenue cycle projects
Drive execution across Order-to-Cash workflows, including areas such as patient registration, coding, billing, claims, reimbursements, and reporting/analytics
Partner with business and IT stakeholders to define requirements, align priorities, and ensure solutions support end-to-end revenue cycle performance
Manage all aspects of project delivery including scope, timelines, budget, resources, risks, and dependencies
Coordinate with internal teams and third-party vendors on system implementations and integrations (e.g., Epic, ServiceNow, and other enterprise platforms)
Facilitate SDLC and Agile-based delivery models, ensuring alignment between product, engineering, and business teams
Lead UAT planning and execution, ensuring business readiness and successful adoption of new systems and processes
Identify and mitigate risks, escalate issues as needed, and maintain transparency through regular stakeholder communication
Drive governance, reporting, and executive-level updates on project status, risks, and outcomes
Support process improvement initiatives using tools such as process mapping, value stream mapping, and root cause analysis
Act as a trusted advisor to stakeholders, balancing competing priorities and aligning initiatives to business value
Requirements:
Bachelor’s degree OR equivalent experience
5+ years of progressive project management experience (mid to senior level)
3+ years leading cross-functional, client-facing or stakeholder-heavy projects
Experience delivering IT projects within healthcare or healthcare-adjacent environments
Strong understanding of project management methodologies (Waterfall, Agile, SDLC)
Experience managing enterprise software implementations and integrations
Proficiency with tools such as MS Project, Visio, Excel, and PowerPoint
Nice to have:
Experience working with Epic systems (direct or adjacent), particularly within Revenue Cycle modules (e.g., Resolute, Cadence, Prelude, etc.)
Familiarity with Order-to-Cash (O2C) processes in a healthcare setting, including billing, claims, and reimbursement workflows
Exposure to revenue cycle optimization, financial systems, or healthcare operations transformation initiatives
Experience with ServiceNow or other enterprise workflow/tools platforms
Background in product-driven environments or product-based delivery models
Strong facilitation skills across both technical and non-technical stakeholders