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Our client, a Professional Services organization, is seeking an experienced Project Manager to lead client-facing initiatives focused on e-commerce and enterprise system integrations. The Project Manager will serve as the primary liaison between project teams, account teams, and client stakeholders, taking full ownership of delivery from initiation through closeout. This role requires a strong balance of client relationship management, financial accountability, and hands-on delivery leadership within a consulting environment. The engagement is part-time / half-time, averaging approximately 20 hours per week, and is ideal for a Project Manager comfortable operating in a flexible consulting model while maintaining high standards of execution and accountability.
Job Responsibility:
Act as the face of the project to the client, building trust through clear communication, effective meeting facilitation, and proactive issue management
Manage the full project lifecycle from initiation to closeout, ensuring delivery on time, within scope, and within approved budgets
Own project financials, forecasting, margin performance, and status reporting, ensuring alignment to contractual and internal performance metrics
Manage project resources and make informed trade-offs between scope, quality, time, and cost
Partner with Pre-Sales teams and Delivery Leads to support project scoping, SOW development, and change request management
Author and maintain all required project documentation, dashboards, and tracking artifacts aligned to Agile, Waterfall, or hybrid delivery models
Proactively identify, track, and mitigate risks related to scope, budget, resourcing, and delivery, escalating as required
Lead project governance, including steering committee meetings, executive reporting, cost/revenue forecasting, and customer budget updates
Establish success metrics, KPIs, and delivery milestones at project kickoff and oversee progress through completion
Oversee project closeout activities, including final financials, value realization, and lessons learned / retrospectives
Ensure appropriate resource allocation, time tracking, and utilization throughout the project lifecycle
Support delivery teams with complex decision-making and conflict resolution when required
Monitor project team performance in collaboration with Delivery Leads and Functional Managers, providing feedback and setting expectations
Drive adoption of Agile delivery practices, including Scrum and SAFe, where applicable
Identify opportunities to expand existing client engagements and support account growth through trusted client relationships
Travel to client sites as required for key milestones such as kickoffs, steering committees, or major delivery events
Requirements:
5+ years of experience as a Project Manager within e-commerce, digital commerce, product data, supply chain, or consulting environments
Proven experience delivering projects in a Professional Services or consulting organization, supporting external client engagements
Strong understanding of software and system integrations, including APIs, middleware, and system-to-system data flows