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The Project Manager will be responsible for managing enterprise-level projects and initiatives within the Enterprise Technology & Data portfolio. This individual will work closely with various project owners to define the project team and assign responsibilities. The Project Manager will also be responsible for developing a consolidated view of the project, and for project deliverables including calendars, cross-project dependencies, risk analysis, stakeholder coordination, and regular communication of status. Primary responsibilities include guiding process development at a project team level and managing high-risk, high-impact, strategic projects across a multi-disciplinary, multi-function group of technologists and business professionals. This requires experience communicating across audiences, effectively defining and utilizing escalation paths, and updating technology or business leaders. The Project Manager works in a dynamic, collaborative environment and reports to the Sr Manager, Product & Engineering and will support Projects for the Appian Platform, as well as other projects in the Enterprise Technology & Data portfolio.
Job Responsibility
Managing enterprise-level projects and initiatives within the Enterprise Technology & Data portfolio
Working closely with various project owners to define the project team and assign responsibilities
Developing a consolidated view of the project, and for project deliverables including calendars, cross-project dependencies, risk analysis, stakeholder coordination, and regular communication of status
Guiding process development at a project team level and managing high-risk, high-impact, strategic projects across a multi-disciplinary, multi-function group of technologists and business professionals
Supporting and aligning with 3rd party vendor and international team’s PM to ensure deliverables are complete in a timely manner
Demonstrating flexibility to align with international time zones as necessary
Evaluating and harmonizing vendor’s timelines/schedules and cross-project dependencies to ensure alignment with overall project/program objectives
Escalating to remediate risks/blockers impeding vendor’s forward progression, as necessary
Responsible for finance/budget responsibilities for projects and budgets (<$1M)
Analyzing, measuring and recognizing the financial impact of various project actions, participate in analyzing and using financial data to identify key project issues, and maintaining budget tracking and monitoring budget expenditures
Preparing program/project status reports to demonstrate project overall health, key performance indicator (KPI), risk, issues, accomplishments, next steps, and escalation requests
Identifying and facilitating resolution of issues and risks on projects to meet commitments
Maintaining data visualization elements to provide a graphic demonstration of project analytics and metrics
Leading with a win/win attitude with competing priorities and adapting to diverse personalities
Facilitating project team meetings effectively
Distributing timely and effective project meeting updates and call to action updates across project teams
Demonstrating effective communication skills to facilitate project-related conversations with technology senior leaders/managers/directors and service owners alike
Escalating the need for guidance and support to direct manager effectively
Supporting projects in the enterprise software space (SaaS, PaaS, and On-Prem) with integrations across diverse environments
Ensuring project document repositories are maintained and updated
Requirements
7+ years of applicable project management experience in a technology environment, preferably for a large company
Proven experience with at least 5 years of experience in leading technology, multidisciplinary efforts across a large-scale matrix organization
Experience in leading technology projects or multi-threaded efforts
Able to lead project meetings and workshops driving commitments, accountability, and deliverables
Demonstrated critical thinking, and planning skills
Demonstrated experience developing and managing software development project plans
Exposure to software development lifecycle methodologies (focused on Agile, Lean)
Demonstrated analytical and problem-solving skills to achieve business results
Strong interpersonal, organizational, and communication skills and the ability to work effectively across a wide range of constituencies in a diverse corporate and client environment
Proven ability to deliver projects on time and on budget while communicating with teams and leadership
Ability to inspire, motivate and lead a team to produce quality work
Demonstrated inclusive leadership that embraces diversity
Ability to communicate effectively to technology and business leaders
Excellent organizational, communication, and time management skills
Exposure to modern software development and infrastructure tools, processes, and practices, including Jira/Confluence, Agile Development, Cloud, DevOps, Data Management, and SaaS/PaaS
End-user experience in the use of modern program and project management tools, such as ServiceNow, PPM, Clarity, Smartsheet, MS Project Online, etc
Communicates a clear understanding of Agile ceremonies, e.g. product backlog refinement, preplanning, planning, daily standups, sprint reviews, and retrospectives
Exposure to a wide range of productivity tools, including collaboration software (e.g., MS Teams), and standard MS Office tools (e.g., Outlook Online, OneDrive)
BA/BS in business, computer science preferred or other technical field or appropriate work experience
Nice to have
Prior Disney experience is preferred
3+ year's experience serving in a Scrum Master role for a software or product development team that was diligently applying Scrum principles and practices
Familiarity with Agile methodologies
Familiarity with ServiceNow
Familiarity with general technical environment exposure