Project Manager – Business Operations & Strategic Programs

• Support the delivery of large-scale, cross-functional programs from concept through completion
• Develop and maintain integrated program plans, timelines, and roadmaps across multiple workstreams
• Define scope, objectives, success metrics, and value realization in partnership with executive stakeholders
• Ensure alignment and coordination across all projects within the broader program
• Partner closely with lead PM and stakeholders from various levels of the organization to prioritize initiatives and guide decision-making
• Establish clear visibility into program goals, timelines, risks, and tradeoffs
• Facilitate discussions that drive clarity, alignment, and timely decisions
• Coordinate cross-functional teams across operations, real estate, HR, finance, legal and related functions
• Monitor progress against milestones and hold teams accountable for delivery
• Manage dependencies across multiple interrelated initiatives
• Ensure projects are delivered on time, within scope, and aligned to business objectives
• Support development of business cases, financial impact assessments, and resource planning
• Track budgets, resource allocation, and overall program investment
• Align program execution with measurable business value
• Support change management planning and execution across initiatives
• Drive communication, stakeholder alignment, and adoption strategies
• Minimize disruption while enabling new processes and ways of working
• Proactively identify, assess, and mitigate risks across the program
• Manage issues with urgency and escalate when appropriate
• Navigate ambiguity and shifting priorities while maintaining forward momentum
• Own program communication strategy across all levels of the organization
• Deliver clear, consistent updates tailored to executive and operational audiences
• Maintain transparency across progress, risks, and outcomes
• Introduce structure, tools, and governance where needed to improve delivery
• Identify opportunities to increase efficiency and effectiveness across program execution
• Standardize planning, reporting, and coordination practices where beneficial

• 8+ years of project and/or program management experience in business or operations environments
• Proven experience supporting complex, multi-workstream programs with executive visibility
• Experience supporting real estate, facilities, or location-based initiatives preferred
• Demonstrated ability to manage interdependent projects as a cohesive program
• Strong understanding of change management principles and execution
• Advanced skills in planning, risk management, and stakeholder alignment
• Experience developing business cases, managing budgets, and tracking value realization
• Excellent communication skills with the ability to influence across all levels of the organization
• Ability to operate with autonomy, manage ambiguity, and drive accountability without direct authority

• Experience supporting large-scale organizational or operational transformations
• Familiarity with enterprise systems or large program environments
• PMP, PgMP, or similar certification

40% travel (expenses paid/reimbursed)