Project Management Lead

• Define tasks' scope and deliverables that support project goals in collaboration with stakeholders
• Develop and maintain project trackers and plans and associated communications documents
• Communicate effectively project expectations to stakeholders in a timely and clear fashion
• Liaise with project stakeholders on an ongoing basis
• Manage expectations with team members and other stakeholders
• Identify and resolve issues and conflicts within the project team
• Identify and manage project dependencies and critical path
• Plan and schedule project milestones using appropriate tools
• Track main project milestones and deliverables
• Deliver and maintain progress reports, proposals, requirements documentation and presentations
• Analyze results, and troubleshoot problem areas
• Manage changes in project scope, identifying potential crises
• Define project success criteria
• Build and develop business relationships vital to the success of the project
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

• 5+ years experience in bank services
• Experience on Business Requirements Document (BRD) creation
• Experience on workflow solutions, SAS and exposure to AI
• Excellent written and communication skills
• Ability to influence, negotiate, and resolve conflicts as well as deal effectively with senior leaders from all functional backgrounds on all aspects of business operations
• Bachelor's/University degree or equivalent experience

QA/QC background