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Project Management Lead

https://www.citi.com/ Logo

Citi

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Location:
India , Mumbai

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We’re currently looking for a high caliber professional to join our team as Vice President, Project Management - Hybrid. (Internal Job Title: Vice President– C13) based in Mumbai - India. The Project Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. We are seeking a highly motivated and experienced Program/Project Manager to drive critical transformation initiatives within the Operational Risk Management (ORM) function. This role demands a dynamic professional who can lead by example, inspire teams, effectively manage complex, cross-functional projects, and will regularly interact with senior stakeholders ensuring alignment on project goals and objectives. The ideal candidate will possess a strong blend of project management expertise, risk management acumen, and exceptional interpersonal skills. A key aspect of this role is driving execution within the projects managed, ensuring they are delivered on time, within budget, and to the highest quality standards.

Job Responsibility:

  • Manages a large multi-faceted project/account/campaign or multiple projects at the same time
  • Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team
  • Organizes new challenges and drive business results
  • Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes
  • Drives end results of the project as a representative of the business
  • Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and objectives for project members
  • Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports
  • Assesses project risk potentials and discover potential problems before they occur
  • Applies a proactive approach in routinely tracking the project participant progress against project goals
  • Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled
  • Identifies and where required amends the approach to the context and constraints of each project
  • Constantly improving their own and their teams' skills through lessons-learned reviews at project completion
  • Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming
  • Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed
  • Promotes partner involvement through effectively communicating project status upward and to the Client
  • Applies lessons learned from recent projects to future projects
  • Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues
  • Proactively follows escalation and change control processes
  • Owns all management reports on a given engagement
  • Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • 13+ years of project management experience – preferably from financial services environment in operational risk domain
  • PMP certification strongly preferred, Six Sigma a plus
  • Ability to develop project plans, manage individual deadlines and goals
  • Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
  • Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
  • Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
  • Manage client expectations, anticipates operational and tactical risks and tracks them
  • clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required
  • Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional
  • Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars
  • Bachelor’s/University degree, Master’s degree preferred

Nice to have:

  • Six Sigma a plus
  • Master’s degree preferred
What we offer:
  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • We empower our employees to manage their financial well-being and help them plan for the future
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages

Additional Information:

Job Posted:
January 24, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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