Project Liaison Officer - Housing Job at Webrecruit (Barnsley)

Resident Liaison Officer

A busy, growing passive fire protection contractor is looking for a proactive Re...

Location

United Kingdom , Rochester

Salary:

Not provided

Blue Book Partners

Expiration Date

Until further notice

Requirements

Strong communication and organisation skills
A calm, approachable manner
Experience in housing, construction, or customer service

Job Responsibility

Communicate upcoming works clearly to residents
Arrange access, appointments, and follow-up visits
Respond to queries and help resolve any issues
Maintain accurate records and support smooth project delivery

Fulltime

Senior Resident Liaison Officer

We are on the lookout for a driven, energetic, and proactive Senior Resident Lia...

Location

United Kingdom , Hersham, Surrey

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Minimum of two years of continuous experience in a Resident Liaison Officer role
Experience in Customer Engagement and improving Customer Satisfaction
Great communication and stakeholder management skills
Collaborative approach
Ability to work at a pace and respond quickly to changing demands and priorities
Knowledge of administration, methods of reporting and Key Performance Indicators
A proven understanding of Customer Care with particular reference to vulnerable people
First Class communication skills
Proactive, with the ability to deal with issues and complaints in a calm and professional manner

Job Responsibility

Monitor and identify training and development opportunities for the Resident Liaison Officers team
Support the design and implementation of the onboarding training program for the new Resident Liaison Officers
Ensure new and existing Resident Liaison Officers are trained and follow company processes consistently
Ensure residents have the best possible experience whilst meeting project compliance and residents’ satisfaction KPIs
Work collaboratively as part of the site team to deliver services in line with contract requirements
Drive the continuous improvement of end-to-end processes related to clients' and residents’ interaction

What we offer

23 days of holiday per year, excluding Bank Holidays
Up to £2,000 reward for successful recommendations
Significant savings on daily shopping through benefits portal
A welcoming office, snacks, beverages, friendly colleagues and team socials
A supportive culture and a great team
Trained Mental Health First Aiders support
Annual training budget

Fulltime

Administrative Specialist

Fehr & Peers is a team of collaborative transportation and business professional...

Location

United States , Orange County

Salary:

30.00 - 38.00 USD / Hour

Fehr & Peers

Expiration Date

Until further notice

Requirements

1-6 years of experience working in a professional business environment
BS/BA in Business Administration, Management, Accounting or similar field or equivalent work experience
Commitment to high-quality, reliable, and timely work performance
Customer service mindset—proactive, solutions-oriented, with the ability to anticipate needs
Excellent time management and organizational skills—able to manage multiple tasks and deadlines, while maintaining exceptional attention to detail and professionalism
Eagerness for collaboration with a proven ability to work as part of a team, while building and maintaining strong internal and external relationships
Problem solving attitude and proven ability to address issues proactively
Ability to represent Fehr & Peers and communicate professionally with clients, teaming partners, and current/potential employees
Intermediate experience in office computer software/systems, including Adobe Acrobat Professional and Microsoft Office (Teams and SharePoint desired)
Data entry/typing speed of 80 wpm and competency with Excel (Tests for these will be administered) including adobe products

Job Responsibility

Serve as the first point of contact for clients by greeting and orienting visitors at our front desk, and answering and transferring incoming phone calls
Assist office leadership with administrative needs, including food and office supply orders, coordination with building management, and more
Maintain office Outlook calendar
Coordinate with visitors from other offices, and help them reserve spare workspaces
Coordinate meetings and office events as requested, including weekly lunches, meals for monthly training classes, food/supply orders from Costco, and meeting set-up/clean-up
Organize the office space to be professional in appearance, keeping commonly used areas orderly and supplies ordered and stocked as needed
Manage the kitchen, keeping it tidy and well-stocked with supplies, helping unload the dishwasher as needed
Act as a liaison for corporate administrative staff, sharing relevant information with the local office
Support and plan office social activities (quarterly birthday parties, in-house happy hours, retirement celebrations)
Provide basic bookkeeping support, including documentation of credit card and petty cash purchases

What we offer

Medical, Dental, Vision, Life and Disability Insurance
401(k) Plan with matching and profit sharing
Flexible Spending Accounts
Commuter Benefits
Paid Vacation, holidays and sick leave
8 weeks of Paid Parental Leave
Mentoring and Career Development programs
Research and Development group participation, and more

Fulltime

Resident Liaison Officer

Resident Liaison Officer - Basildon- Planned Maintenance. This role focuses on r...

Location

United Kingdom , Basildon

Salary:

30000.00 - 33000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects
Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors
Strong IT skills to manage scheduling, reporting, and communication
A proactive and customer-focused approach to problem-solving
Ability to work well within a team and manage multiple tasks simultaneously

Job Responsibility

Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents
Condition Surveys: Conduct surveys to assess property conditions prior to and post-work
Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships
Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines
Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved

What we offer

package

Fulltime

Resident Liaison Officer

Resident Liaison Officer - Properties around London- Internal & External Planned...

Location

United Kingdom , Properties Around London (M25)

Salary:

18.00 - 20.00 GBP / Hour

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects
Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors
Strong IT skills to manage scheduling, reporting, and communication
A proactive and customer-focused approach to problem-solving
Ability to work well within a team and manage multiple tasks simultaneously

Job Responsibility

Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents
Condition Surveys: Conduct surveys to assess property conditions prior to and post-work
Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships
Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines
Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved

Fulltime

Resident Liaison Officer

We’re looking for a compassionate and organised Resident Liaison Officer (RLO) t...

Location

United Kingdom , Canterbury

Salary:

30000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience within social housing, refurbishment or retrofit works would be highly beneficial
Strong written and verbal communication skills
Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment)
Comfortable working from a site compound/welfare environment
Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc
Experience arranging appointments for multiple trades and managing access for works
Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking)
Organised
Positive, professional, and resilient in dealing with residents
Able to carry out pre-condition reports before works commence

Job Responsibility

Act as the primary point of contact for residents throughout the works programme
Arrange and attend resident consultation meetings, home visits, and pre-start appointments
Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes
Handle concerns, complaints and queries professionally, ensuring resident satisfaction
Maintain accurate records of resident interactions, feedback and agreed actions
Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made
Collaborate closely with site managers, operatives and client representatives to support smooth project delivery
Ensure all communication and documentation aligns with health & safety, legal and client requirements

What we offer

Car allowance
Pension scheme and life assurance
25 days’ holiday + bank holidays
Perkbox (discounts, perks & wellbeing offers)
1 paid volunteer day
£2000 refer-a-friend bonus after the referee passes probation
Opportunities for development and progression across Axis CLC

Fulltime

Resident Liaison Officer - Social Housing Planned Works

We are working with a leading main contractor to find a successful and proactive...

Location

United Kingdom , South London

Salary:

30000.00 - 35000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Decent Homes programme experience
Full clean driving licence with own vehicle
Previous experience working for a main contractor on similar projects is ideal but not required as training given on the job

Job Responsibility

Working on planned maintenance projects
Pre-entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and advising them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that the tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting properties that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried out

What we offer

car allowance

Fulltime

Resident Liaison Officer

We’re looking for a compassionate and organised Resident Liaison Officer (RLO) t...

Location

United Kingdom , Leeds

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in a Tenant/Resident Liaison role or customer-facing position within social housing, property maintenance or construction
Strong empathy and the ability to support vulnerable individuals with professionalism and care
Awareness of challenges faced by residents with dementia or other cognitive impairments
Excellent written and verbal communication skills with a calm, approachable manner
Highly organised, proactive and solution-focused
Confident working collaboratively with site teams and clients
Full UK driving licence (essential)

Job Responsibility

Act as the primary point of contact for residents throughout the works programme
Arrange and attend resident consultation meetings, home visits, and pre-start appointments
Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes
Handle concerns, complaints and queries professionally, ensuring resident satisfaction
Maintain accurate records of resident interactions, feedback and agreed actions
Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made
Collaborate closely with site managers, operatives and client representatives to support smooth project delivery
Ensure all communication and documentation aligns with health & safety, legal and client requirements

What we offer

Car Allowance
Pension scheme and life assurance
25 days’ holiday + bank holidays
Perkbox (discounts, perks & wellbeing offers)
1 paid volunteer day
£2000 refer-a-friend bonus after the referee passes probation
Opportunities for development and progression across Axis CLC

Fulltime

Project Liaison Officer - Housing

Webrecruit

Location:
United Kingdom , Barnsley

Category:
Real Estate

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 12, 2026

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