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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Job Responsibility:
Management of projects as per the project management policy and procedure
Change Control Management in introducing new systems, products & services and processes into the company
Ensure smooth transfer of knowledge and tools for supporting new products and services introduced in the network from suppliers/Developers to VTL support teams
Ensure proper understanding of project requirements and deliverables
Ensure that all project deliverables are met as per the agreed timelines and scope. Should delays creep in
proper escalations should be done to ensure that project timelines are not impacted
Ensure that all dependencies are identified during scoping session and accurately captured in the scope or work document or user requirements specification (URS)
Ensure that the right approach for implementation of a project is deduced and agreed. Thereafter he/she should ensure that the selected approach is adhered to by the various teams involved in the project
Ensure that all the necessary training and processes that are essential for supporting the projects, product or service are in place prior going live or existing ones are reviewed to cater for the new service
Requirements:
Minimum a Degree in Computing, Telecommunication or Electronics science and data communication
At least two (2) years’ experience in the IT field or customer care environment
GSM experience would be advantageous
Experience in project management is an added advantage as well
Certification in Project Management will be an added advantage
In possession of adequate knowledge of Project Management
Knowledge of Information technology areas such as PC, servers, systems and applications
Good understanding of the building blocks in the telecommunication industry
Sound understanding of business concepts and processes
Strong problem solving skills
Good interpersonal skills
Willingness to work evenings, weekends, and holidays as needed/instructed.
Nice to have:
GSM experience would be advantageous
Experience in project management is an added advantage as well
Certification in Project Management will be an added advantage