Project Lead

This role will support the service and support portfolio and strategy team in reading, reviewing and categorize non standard terms and condition responses that are in email (over 300) into a standard/organized view. Contingent worker will be expected to create a repository from email responses in a way that is both reportable and easy to sort through. Will also be responsible to create a presentation of the findings inclusive of trends, opportunities and next steps. Additional opportunities would be to initiate process improvement initiatives deriving from the findings.