Project Lead, U.S. Commercial S-4 HANA - Vaccines Job at Sanofi-Aventis Deutschland GmbH (Swiftwater)

Job Description

Join the team protecting half a billion lives every year with next-gen science, mRNA innovation, and AI-driven breakthroughs. In Vaccines, you’ll help advance prevention on a global scale - and shape the future of immunization.

Job Responsibility

Collaborates cross-functionally with Vaccine Business Leaders across U.S. Customer Service, Trade, VaxServe, Reverse Logistics, and Operations (Mainline and Influenza) to proactively identify and resolve system and process challenges that impact product delivery to customers
Develop an internal network that can provide key commercial support and maintain ComOps relations with global solution and incident management teams
Identify system & process efficiencies for business, lead new requirements and development with global compliance, enablement & process owner teams
Lead Key User testing for business readiness, train Key Users & Leads on new functionality
Work with business leaders and Key Users to prioritize and execute ComOps incident processes, system change requests, and system enhancements
Drive global development and solution teams to implement timely corrective systems and process actions within agreed-upon SLAs to ensure uninterrupted commercial business
Ensure strict adherence and provide end-to-end oversight of SAP S/4 HANA commercial functions, achieving 100% compliance with regulatory and internal standards
As a key contributor between the business and solution teams, identify cutting-edge system and process enhancements that streamline operations, elevate business performance, drive revenue, and maximize business efficiencies
Promote high-impact system strategies that improve upon customer and user experience, increase system automation while decreasing external support, and improve efficiency and task completion times for department processes
Develop deep expertise in the commercial vaccines business, processes, and systems to strengthen strategic decision-making and operational excellence
Scan external environments, biologics, and S/4 HANA users for innovations and process excellence
Identify and integrate AI capabilities into solution delivery
Co-develop and manage a ComOps User Access Management process
Maintain ComOps iShift User compliance, initiate global and local SAP training, provide system access, and manage user changes
Provide status updates through biweekly/monthly touchpoints with local business department leaders and Key Users across Customer Service, Trade, VaxServe, Reverse Logistics, Distribution, Customer Master Data, and Operations for system issues, fixes, and long-term business solutions
Initiate and lead war room meetings for S/4 vaccine crisis management
Work with the AMS crisis team to identify and engage with key business users and department leaders to quickly mitigate business risk and/or disruption of the U.S. vaccines business
Lead daily/weekly scrum calls with business partners, AMS, and solution members to drive on-time solution delivery
Proactively engage with global solution/AMS leadership when project timelines are in jeopardy of being missed and work through an agreed-upon contingency plan that supports commercial business needs
Collaborate with the business members on contingencies
Manage and own the timely engagement of a global, multi-functional, Flu Enablement Team to swiftly resolve system barriers impacting the distribution of the U.S. influenza vaccine
Partner with and conduct routine communication with Digital Delivery and Ecom teams for S/4-connected systems
Communicate and proactively engage with connected system teams during a S/4 crisis
Alert commercial business partners of system outages and prepare business for scheduled downtimes and system upgrades
Lead post system restore testing by identifying critical tests, key team members, and overseeing completion for the testing team
Own post-test communications to business partners and commercial leaders

Requirements

BS/BA required, preferably in Life Sciences, Technology, or Management
5+ years of relevant commercial vaccine or pharmaceutical experience
10+ years SAP commercial experience, including S/4 HANA experience
Formal or informal project management experience with the ability to lead and influence without authority
Emotional intelligence and aptitude to work with multi-cultural teams in a highly matrixed environment
Prior experience overseeing post-test communications to business partners and commercial leaders
Aptitude and interest in learning and optimizing technical/ITS systems
Up to 20% domestic travel may be required

What we offer

Bring the miracles of science to life alongside a supportive, future-focused team
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave

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Project Lead, U.S. Commercial S-4 HANA - Vaccines

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