Project Delivery Manager Job at Human8 (Shanghai)

Project Delivery Manager

Human8

Location:
China , Shanghai

Category:
Consulting

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Project Delivery Manager (PDM), you are responsible for the end‑to‑end operational execution of research projects across trackers and ad‑hoc qualitative and quantitative studies, both online and onsite. You translate the SOW into a complete operational delivery plan, coordinate all day‑to‑day tasks, manage timelines and dependencies, oversee vendors and fieldwork, maintain business documentation, and ensure projects follow operational standards. The PDM is the owner of “how-to” delivery, ensuring quality, feasibility, compliance, and smooth operational execution while partnering closely with Ops and client teams.

Job Responsibility:

Own the end‑to‑end operational delivery of trackers and ad‑hoc QL/QN projects (online & onsite)
Translate the SOW into a detailed operational plan, including tasks, workflows, dependencies, and timelines
Manage the operational project timeline, ensuring daily coordination, follow‑ups, and alignment across all task owners
Oversee and support project buying, supplier coordination, recruitment, incentives, and fieldwork execution (including facility or onsite logistics for QL)
Coordinate internal resources (Client teams, Quantitative experts, Designers, etc.) to ensure they are properly briefed and aligned—with Ops defining resource allocation
Maintain rigorous quality checks on survey links, fieldwork progress, transcripts, deliverables, dashboards, and operational outputs
Liaise directly with end clients on operational matters / project delivery milestones such as timelines / screeners etc.
Collaborate closely with Quant experts for complex project components (sampling, modeling, scripting, analytics)
Adapt operational plans dynamically for complex target groups, special methodologies, or unexpected field challenges
Support the implementation of new tools, platforms, processes, and operational enhancements
Maintain and update all business and operational documents, including Statements of Orders (SO), Quotes, Project shells, G&SR & receipts, Pricing tables & timing plans, Project trackers & status updates
Ensure all projects follow defined operational standards, templates, and delivery guidelines
Monitor outsourcing costs to ensure they remain within operational scope
Identify operational risks, blockers, scope gaps or feasibility concerns early
Escalate promptly to Ops Manager + Client teams to protect project quality, timeline, and scope
Drive mitigation actions and ensure stakeholders remain aligned throughout delivery

Requirements:

Bachelor’s degree (e.g. Marketing, Languages, Mathematics, Social Sciences, or a related field)
2–4 years of experience in project management, project coordination, or research operations
Strong organizational skills and a proactive mindset
Ability to understand research goals and business impact before execution
Strong communication and coordination skills across multiple stakeholders
Good judgment to anticipate potential risks or issues, and the confidence to raise them early and suggest practical mitigation ideas
Detail-oriented, reliable, and comfortable with both planning and hands-on execution
Able to manage multiple tasks, meet deadlines, and perform effectively in fast-paced or on-site research environments
Mandarin and English fluency is mandatory

Additional Information:

Job Posted:
April 24, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Human8 - All Job Offers

Job Link Share:

Project Delivery Manager

Human8

Location:
China , Shanghai

Category:
Consulting

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 24, 2026

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