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As Project Delivery Analyst, you will work autonomously supporting Project Delivery Specialists through the implementation life cycle, offering support and assistance to customers as required.
Job Responsibility:
Adhere to the PSG Ways of Working at all times
Conduct installations and server migrations as requested
Conduct PSG activities as requested by the Head of Professional Services
Attend site if it were deemed necessary
Manage open cases in line with team KPI’s
Ensure all project support is conducted in a professional and timely manner
Provide support and guidance for other departments as required
Utilise correct tools and processes as defined by the Head of Professional Services