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Everlight Solar is seeking a skilled, data-minded individual to be an assistant to our Solar Project Manager. Our project managers and assistants oversee and coordinate the entire process for company projects, assisting customers, team members, and contractors, ensuring that each project is completed in a timely manner with high-quality results. This is a FULLY REMOTE, full-time, entry level position. Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.
Job Responsibility:
Validates expectations with customers before, during, and after project completion
Exceeds customer expectations on a regular basis while performing excellent customer service
Successfully manages multiple projects through all phases
Ability to work independently under pressure, to organize and prioritize workloads, and to keep several projects progressing to completion with little or no direction
Ability to weigh options, foresee consequences, and employ good judgment
Serves as a liaison between field technicians, department management, government bodies, and customers
Use independent judgment to handle and troubleshoot all inquiries, questions, and complaints
Proactively completes projects on time
Reviews and oversees completed plans and project documentation for accuracy
Monitors equipment production to ensure product integrity
Consistently meets the overall project deadlines in a timely manner
Builds trust and confidence with contractors and the Project Management Team
Assists with managing multiple subcontractors across multiple states
Recruits and develops business relationships with new subcontractors
Drives sales and profitability through effective and efficient project execution
Understands principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Requirements:
Excellent organizational and time management skills
Excellent communication and interpersonal skills
both written and verbal
Extraordinary commitment to the highest level of customer service
Ability to work well with customers in verbal and in written communication
Remains calm when dealing with an upset or angry customer and listens to their concerns/questions
Positive, outgoing, energetic team player that enjoys working in a collaborative team environment
Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
Proven ability to function in all phases of the project development, from sales proposals and design, through project completion and closeout
Knowledge/Proficiency in Microsoft Office programs
Knowledge /Proficiency in Salesforce
Demonstrated sense of urgency and ownership in all assignments
Ability to collaborate closely with other team members on a wide variety of projects
Prepares timely and accurate paperwork
Participates in marketing activities and business development efforts
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