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Project Coordinator

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360 Resourcing Solutions

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Location:
United Kingdom , Pembridge, Herefordshire

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

27000.00 - 29000.00 GBP / Year
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Job Description:

We are looking for a Project Coordinator to cover maternity leave within the team for up to 12-months. This is a full time role based at our Pembridge site in Herefordshire, working 39 hours per week Monday to Friday. Working within the tapered roofing department, you will be dealing with incoming enquiries from our key partners, contractors and external sales team. You will be responsible for the pre-qualification of the incoming information before it is passed to admin so it can then be logged with design and estimating. Once that enquiry is created within our CRM system you will ensure key customer SLA’s are met. It is essential that you able to speak to our key partners, contractors and external sales to pro-actively manage workload and expectation to ensure the highest level of customer service is provided.

Job Responsibility:

  • Point of contact for Key accounts
  • Pre-qualification of design requests to ensure the correct information is being passed to the design team
  • Cover and assist with estimating
  • Assist external sales with pipeline management
  • Pro-actively manage customer requests
  • Cover and assist with logging and sending
  • Communicating accurately with other departments where necessary

Requirements:

  • Experience of working in an office environment in an administrative support role (or similar)
  • Ability to learn and adjust quickly
  • Excellent numeracy skills
  • Good working knowledge of Microsoft Office applications, including Outlook, Word and Excel
  • Ability to communicate effectively and with diplomacy
  • Confident telephone manner
  • Strong organisational skills
  • logical and process minded
  • Ability to work under pressure

Nice to have:

  • NVQ Level 2 in Business & Administration or Customer Services (or similar)
  • Previous experience of using CRM systems
What we offer:
  • 25-days annual leave plus bank holidays
  • Contributory pension scheme
  • Employee Assistance Programme
  • Discounted health care

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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