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The Project Coordinator is an entry-level role that combines assuring client expectations are met with respect to project quality and on-time delivery, while acting as a close liaison with all internal agency departments. You will learn agency workflow and route management for a diverse portfolio of projects from inception to completion. This role requires a trusted team player who can support senior staff to drive projects forward, ensuring they are delivered on time, on budget, and to the highest quality standards.
Job Responsibility:
Gain understanding of who clients are and how we support them
interact with clients in administrative capacity
Gain experience with business writing skills by documenting client contact reports, requests, and meeting outcomes concisely and accurately
Support senior colleagues by facilitating daily administrative or project-related tasks, as experience permits
Learn how to manage project expectations and provide regular updates on project status, risks, and timelines
Develop basic knowledge of client organizations, products, disease states, client SOPs and processes and medical education
Learn agency workflow and systems for routing projects and trafficking materials to the creative and editorial teams, ensuring timely review and adherence to project timeline and budget
This may also include preparing project briefs
Open and maintain all project files and job folders according to team naming and file management processes
Opens jobs within the project and time management system (Workamajig)
Learn how to prepare weekly burn reports and/or track project budgets
Develop a basic understanding of internal and client financial processes and SOPs and support senior team with financial management
Proficient in scheduling and coordinating meetings, ensuring seamless communication, calendar alignment, and efficient time management across teams and external stakeholders
Participate in internal/external meetings, distilling notes into key points and actionable next steps for stakeholders
Proactively communicate project status to internal stakeholders, keeping a clear record of all critical communications
Carefully evaluate project workload and timelines, raising potential resourcing risks with manager to collaboratively determine how to manage coverage needs
Provide support and actively participate on project team driving effective teamwork and using strong collaboration skills
Ensure all project deliverables meet high-quality standards by conducting thorough content reviews prior to client submission
Manage routing and submission of materials for review, demonstrating basic knowledge of Veeva and related Medical, Legal, and Regulatory (MLR) systems required for client projects
Requirements:
Bachelor’s degree, preferably in health sciences, marketing, or communications
At least one year of work or related experience in a healthcare, marketing, or communications agency
Excellent organizational skills, attention to detail, and follow-through
Proficient in Microsoft Office products including Outlook, Teams, Word, beginner-level Excel and PowerPoint
Nice to have:
Experience with publication management software is a plus