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This position offers an exciting opportunity to work with one of South Africa’s leading retail brands, coordinating high-profile projects and partnerships that directly impact customer experience and brand visibility.
Job Responsibility:
Act as the primary liaison between Aramex, Checkers/Shoprite/Pingo, and their partner suppliers, ensuring seamless communication and delivery of all project rollouts
Manage the end-to-end logistical coordination of campaigns and brand collaborations, from project scoping through to final delivery
Develop and maintain detailed rollout plans, including timelines, dependencies, milestones, and progress tracking
Work closely with Operations, Linehaul, Customer Service, and Warehousing teams to ensure smooth execution of all logistics components
Manage all client communications, ensuring expectations are clearly set and deliverables are met
Build and maintain strong, trust-based relationships with key stakeholders across all parties
Proactively identify and address potential risks, delays, or challenges that could impact project delivery
Prepare and distribute daily and weekly tracking reports for internal and external stakeholders
Manage the capturing, reconciliation, and reporting of PODs, ensuring full accuracy and visibility
Coordinate with the Commercial Team Leader, Regional Commercial Manager and Divisional Chief Executive on client requirements, rate queries, and project-specific costing where necessary
Maintain accurate data and communication logs within Salesforce and other reporting systems
Continuously seek opportunities to improve processes, enhance efficiency, and strengthen client satisfaction
Requirements:
Matric (Grade 12) qualification essential
Minimum 2–3 years’ experience in project coordination, client service, or operations within the logistics, FMCG, or retail industry
Proven experience managing multiple stakeholders and delivering time-sensitive projects
Strong understanding of end-to-end supply chain processes (collections, linehaul, warehousing, and last-mile delivery)
Advanced proficiency in Microsoft Excel and project tracking tools
Salesforce experience advantageous
Excellent written and verbal communication skills
Must have a valid Code 08 driver’s license and own reliable transport
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