Project Coordinator

• Manage day-to-day application oversight and ensure functionality across platforms such as Salesforce, Juniper, and NetSuite
• Coordinate with vendors and third-party application managers to address operational needs
• Facilitate communication between business teams and technical teams to bridge gaps and align priorities
• Perform quarterly audits and assist with break/fix troubleshooting tasks
• Address Zendesk tickets weekly, with an average volume of 10–15 tickets
• Handle license provisioning and support ongoing BI/reporting implementations
• Assist with periodic application reviews and ensure compliance with operational standards
• Provide light project management oversight, collaborating with entry level PMs on tracking and tactical tasks
• Adapt quickly to reduced team capacity and manage a wide range of responsibilities effectively
• Work on-site four days a week in a hybrid environment, ensuring hands-on support and coordination

• Proven experience in project coordination with a strong ability to manage multiple tasks simultaneously
• Familiarity with business applications such as Salesforce, Juniper, and NetSuite
• Knowledge of Zendesk or similar ticketing systems is preferred but not required
• Strong organizational skills with the ability to ramp up quickly across various responsibilities
• Comfort in a business-facing role, bridging technical and operational needs
• Understanding of business operations and processes with a balanced technical-business perspective
• Experience collaborating with vendors and managing third-party relationships
• Ability to adapt to company culture and navigate internal processes effectively

Knowledge of Zendesk or similar ticketing systems

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan