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Service Stream’s Utilities division are currently seeking a Project Coordinator to join our growing team in Advanced Metering.
Job Responsibility:
Facilitate and manage all aspects of workforce scheduling, planning and allocation in relevant systems for work orders as proposed by client and available capacity
Schedule work orders with customers via phone and / or email to arrange access for our workforce
Coordinate all inductions, pre‑approvals, and any additional requirements requested by the customer
Working efficiently with Service Stream and client systems and databases
Maintain an organized and up‑to‑date database documenting all administrative tasks performed
Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the client and customers
Identify and consolidate data from the client in order to plan and allocate work orders
Maintain field resource leave requests to ensure adequate resourcing
Attend weekly stakeholder and client meetings to deliver comprehensive scheduling progress reports
Undertake and complete any other duties as requested by the Scheduling & Planning Lead / Manager
Strong focus on problem solving, compliance and servicing the client’s expectations
Requirements:
Minimum 12 months experience in work order management & scheduling role
Knowledge of the electricity industry in Australia desired
Professional and confident talking to commercial customers
Competencies in MS Office suite: Word, Excel, Outlook
Excellent organisational and administration skills
High level attention to detail
Able to work discreetly with sensitive and confidential information