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Project Coordinator, Mail Campaigns

United States, Bolingbrook · Job Posted December 06, 2025
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Job Description

The Project Coordinator is responsible for establishing and managing direct mail projects and clients with a lower level of complexity. The Project Coordinator also supports Project Managers and Senior Project Managers with more complex clients and projects. Additionally, this role contributes to quality control efforts of the department in respect to direct mail and other mail related projects.

Job Responsibility

  • Manage projects and client communication for clients with a low level of complexity and a low level of client engagement
  • If changes are requested by the client, escalate change requests to a Project Manager or Senior Project Manager
  • Be an advocate and voice for the client within Operations, working to ensure the quality and accuracy of work completed
  • Verify and communicate project status to clients as needed
  • Achieve a working knowledge of: Amsive’s enterprise resource planning software
  • Direct mail production and art specifications
  • USPS policies and procedures
  • Internal processes
  • Client programs and requirements
  • Create production samples for in-house and client use
  • Monitor inventory and postage levels for assigned clients, to avoid project delays
  • Assist with client billing as needed
  • Own responsibility for quality control steps
  • Assist with departmental administrative tasks
  • Build & maintain relationships with current clients
  • Work with different departments throughout the company to ensure the work is done correctly and on time

Requirements

  • 0-2 years of project coordination experience
  • Demonstrated project management skills
  • Strong organizational skills
  • Experience working with different teams within an organization to achieve a common goal
  • Personal qualities of integrity, credibility, and commitment to corporate mission
  • Excellent time/task management
  • Strong verbal/written communication skills
  • Able to manage and prioritize multiple tasks well
  • Strong desire to learn and contribute to the department
  • Proficient in Microsoft Office application software

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