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Apex Systems Logo Apex Systems · IT - Administration

Project Coordinator IV

United States, Remote Location 49.00 - 59.00 USD / Hour · Job Posted January 11, 2026
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Job Description

The Product & Regulatory Operations org is a vital part of our commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across Meta and Global Operations and in close partnership with product/eng, legal and XFN stakeholders. As a Product Operations Specialist, you will work on projects that will help drive growth, engagement, and quality of products. We are looking for experienced professionals with strong product sense, who can work with cross functional teams in complex, multi-platform efforts to improve experience through data analysis and storytelling, while maintaining clarity of product vision and organizational awareness.

Job Responsibility

  • Support program execution strategy for multiple areas of products and the platform – includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.
  • Collect and analyze product data and users from various sources to identify trends, patterns, and insights that can inform business decisions.
  • Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and support decision-making.
  • General program management to identify opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans.
  • Proactively identify program risks, develop and execute mitigation plans, and communicate rationale and updates clearly.

Requirements

  • 8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, finance or operations - with particular focus on product operations
  • Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
  • Proven time-management and organizational skills
  • Experience working with teams to develop and improve operational systems and tools
  • Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
  • Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
  • Experience in controlling risk and setting priorities
  • Experience communicating effectively

Nice to have

  • Direct experience supporting reliability initiatives, including managing and resolving flytrap regressions and data incident investigations.
  • Demonstrated ability to manage external vendors and partners to deliver operational excellence in incident response and reliability programs.
  • Proven skills in designing, implementing, and continuously improving complex processes for incident detection, regression management, and operational workflows.
  • Strong analytical capabilities to identify trends, deliver insights, and drive improvements in regression and SEV management
  • experience with data visualization and reporting tools is a plus.
  • Ability to synthesize incident and regression data to inform cross-functional teams and influence product or process changes.

What we offer

  • medical, dental, vision, life, disability, and other insurance plans
  • ESPP (employee stock purchase program)
  • 401K program with a company match after 12 months of tenure
  • HSA (Health Savings Account on the HDHP plan)
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
  • corporate discount savings program and other discounts
  • on-demand training program
  • access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
  • certification discounts and other perks to associations that include CompTIA and IIBA
  • dedicated customer service team
  • certified Career Coach
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