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Randstad Logo Randstad · IT - Administration

Project Control Officer

Canada, Toronto 258.09 - 298.74 CAD / Day · Job Posted June 09, 2026
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Job Description

As a Project Control Officer, you will join a specialized Business Support team to facilitate critical organizational onboarding and user registration activities. This role is central to supporting large-scale data consolidation efforts and ensuring seamless client integration. You will act as a key point of contact for stakeholders, managing the end-to-end enrollment process while maintaining high standards of data integrity and security within an Identity and Access Management (IAM) framework.

Job Responsibility

  • Support organization-wide onboarding, user registration, and enrollment activities to ensure project operational readiness
  • Provide hands-on support for client integration and business process implementation, ensuring a smooth transition for all users
  • Act as a primary liaison for stakeholders, utilizing strong communication skills to manage expectations and provide technical guidance
  • Interpret and update technical and process documentation to reflect current workflows and business improvement initiatives
  • Maintain a solid understanding of data integrity principles to ensure all user records and access permissions are accurate and secure
  • Organize and multitask effectively to meet strict SLA timelines in a high-volume, fast-paced environment
  • Utilize business intelligence tools and dashboards to monitor onboarding progress and provide regular status updates to project leadership
  • Work within the Identity and Access Management framework to facilitate authorization processes and secure access operations

Requirements

  • 2+ years of experience as a Project Coordinator, specifically within IT or digital health environments
  • Proven understanding of Identity and Access Management (IAM) frameworks and authorization processes
  • Background in technical onboarding, business operations, and business process improvement
  • Strong customer service orientation with hands-on experience in client integration and stakeholder engagement
  • Proficiency in using business intelligence tools, dashboards, and reporting systems
  • Excellent interpersonal skills with the ability to facilitate discussions between technical and non-technical teams
  • Knowledge of ITSM practices and a solid grasp of data quality assurance principles

What we offer

  • Gain valuable experience within the digital health ecosystem and IT project environments
  • Enhance your skills in IAM frameworks and Identity and Access operations
  • Contribute to significant public health infrastructure and repository consolidation projects
  • Benefit from a Toronto-based location with flexible onsite requirements
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