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Provide project delivery support including document control and administration, project tracking, project quality and consistency, and drafting communications resulting in great client experience.
Job Responsibility:
Provide project delivery support including document control and administration, project tracking, project quality and consistency, and drafting communications
Assist project/program manager with resource management and resource assignment
Partner with financial analysts/ accountants to collect and enter information to support tracking of project/program details
Assist the project team with drafting report deliverables and proposal deliverables
Partner with financial analysts/ accountants and project team with fee estimate and change order management
Perform data entry or updates to documentation & systems including TerraNet and CRM
Partner with financial analysts/ accountants and the project team to support management of project Work in Progress (WIP), invoicing and Accounts Receivable (AR)
Answer questions by Operations on Terracon client programs and system use
Provide document control for projects per established processes
Provide administrative support to project team supporting Operations, National Accounts or Sectors
Update and maintain project/program details in spreadsheets or other appropriate tracking systems
Provide updates to project/program team leaders on client deliverables and status of projects
Assist with updates to TerraNet and/or CRM
Partner with financial analysts/ accountants to support proposal and project registration setup as needed
Assist with updates to Program Manual or related documents
Assist project/program leadership with client communication plans
Assist with tracking and communicate project milestones to project team
Prepare specific written report sections and associated drawings and attachments
Partner with financial analysts/ accountants and the project team to draft proposals and fee estimate for standard or routine projects
Draft, track and maintain project change orders
Partner with financial analysts/ accountants and the project team to perform project registration and invoicing tasks, as needed
Maintain inventory of contracts for each project including status and ensuring signed contract is on file
Prepare request for information responses regarding design changes, as directed
Assist with utility locating services and clearances, as directed
Perform other engineering support tasks including development of drawings and directives for proposed boring and test pit locations and plans, preparation of boring and test pit logs and coordination of drilling, and field classification of soil and rock samples, as directed
Schedule and communicate with the client regarding project report status and delivery schedule
Maintains and updates project-level Compass, as applicable
Provides training and coaching to operational project managers and team members on the use and applicability of Compass to enhance the Client Experience
Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management
Be responsible for maintaining quality standards on all projects
Perform other duties as assigned
Requirements:
High school diploma and a minimum of 2 years’ related experience
Fluent in Microsoft Office applications
A valid driver’s license with acceptable violation history may be required
Nice to have:
Associate or bachelor’s degree in related field preferred
Experience with gINT Geotechnical software and AutoCAD LT preferred
What we offer:
medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs