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We are seeking a strategic and forward‑thinking Programme & Project Practice Lead to guide a high‑performing delivery function within our Business Excellence team. This role is ideal for an individual who thrives on driving transformation, elevating delivery standards, and enabling large‑scale change across a complex and dynamic environment. The individual will lead diverse programme and project professionals, ensure best‑in‑class delivery practices, and shape the ways of working that support VOIS’ operational excellence and long‑term transformation ambitions.
Job Responsibility:
Lead and develop a multidisciplinary team of programme managers, project managers, analysts, and coordinators
Build an industry‑leading delivery function with clear vision, integrated capabilities, and scalable operating models
Oversee the successful delivery of major transformation programmes, customer‑driven initiatives, and internal projects
Promote consistent, modern ways of working by embedding leading methodologies such as SAFe, Agile, Lean, and other emerging frameworks
Drive strong customer and stakeholder experience, ensuring effective cross‑functional collaboration and alignment across portfolios
Implement meaningful performance measures including KPIs, project health indicators, billable hours, and productivity metrics
Ensure delivery outcomes contribute to measurable improvements in cost efficiency, customer and employee experience, operational quality, and performance
Act as a role model for leadership, communication, and active listening when engaging with senior stakeholders across matrixed environments
Requirements:
Senior leader with experience delivering complex technical and business transformation programmes
Skilled in managing and influencing senior stakeholders in multi‑layered, cross‑functional environments
Excellent communicator with the ability to articulate complex programmes to a range of audiences
Proficient in programme management methodologies, with strong knowledge of agile frameworks and continuous improvement principles
Preferably educated to degree level, with professional qualifications such as MSP, PRINCE2, SAFe, Agile, or Lean
an MBA is advantageous
Strategic thinker with strong judgement, able to design and influence long‑term approaches while ensuring high‑quality day‑to‑day delivery
What we offer:
The opportunity to lead a high‑impact delivery function that shapes VOIS’ transformation journey
Exposure to global stakeholders, large‑scale programmes, and cutting‑edge methodologies
The ability to influence delivery culture and performance across multiple portfolios
A role that blends strategic leadership with hands‑on transformation impact in a supportive and forward‑thinking environment