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Project Analyst, Risk and Control Self-Assessment (RCSA)

United Kingdom, London · Job Posted March 25, 2026
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Job Description

We are seeking a motivated and highly organised Project Analyst to support the delivery of our Risk and Control Self-Assessment (RCSA) activities within the International Card Services (ICS) business. This role is key to ensuring the successful execution of the RCSA programme across multiple business processes, maintaining alignment with enterprise risk standards and regulatory expectations. You will help coordinate cross-functional teams, track progress, and drive delivery excellence as process mapping activities transition into RCSA execution. The ideal candidate will be a proactive self-starter with strong organisational, communication, and stakeholder management skills, capable of thriving in a dynamic and fast-paced environment.

Job Responsibility

  • Support RCSA Project and Delivery Managers with end-to-end delivery of RCSA activities across ICS processes
  • Manage and track project timelines, milestones, and deliverables, escalating risks and issues where required
  • Act as a central coordination point between process owners, control managers, risk leads, and second line stakeholders
  • Plan, organise, and facilitate meetings, workshops, and stakeholder reviews, ensuring clear outcomes and follow-up actions
  • Maintain high-quality project documentation including status reports, trackers, timelines, and action logs
  • Monitor completion and quality of key artefacts (e.g., process risk identification, control evaluations, remediation plans)
  • Engage proactively with stakeholders to provide guidance, align expectations, and secure timely input
  • Identify and help remove delivery blockers to maintain programme momentum
  • Provide concise and accurate updates to programme and risk leadership on progress, challenges, and next steps
  • Contribute to continuous improvement by capturing lessons learned and suggesting enhancements to the RCSA execution framework

Requirements

  • Proven project management experience, with exposure to risk management, controls, or financial services environments
  • Strong stakeholder engagement skills, with the ability to influence and communicate effectively across all levels
  • Proven ability to navigate ambiguity and deliver structure in evolving environments
  • Effective organisational skills and close attention to detail, with a structured and proactive approach to delivery
  • Proficiency in project tracking, reporting, and process documentation tools (e.g., Excel, SharePoint, JIRA, Visio, or equivalent), including experience supporting process mapping activities
  • Strong written and verbal communication skills
  • Ability to manage multiple workstreams simultaneously under tight deadlines
  • Employment eligibility to work with American Express in the UK is required

Nice to have

Familiarity with RCSA, operational risk frameworks, or control assessment processes is advantageous

What we offer

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

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