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You will join a growing multi-utilities company who have been an established name within the infrastructure industry. You will join an exceptional team of professionals with a highly experienced management team to offer their support throughout your position as well. This position will have you allocating the appropriate work across the team with the clients needs in mind. You will ensure that key SLAs are consistently met as well as liaising with the client to resolve any queries and provide regular updates on the progress of the work.
Job Responsibility:
Manage on site works to ensure these works go ahead, and assist with any queries and on-site issues
Liaise directly with the client/third parties to resolve queries/issues relating to the work being completed
Liaise with third parties for specialist requirements (e.g. Traffic management, pest control, electricians)
Submission of permits on the company’s database in advance of works being completed
Liaise with Highways Authorities to ensure works go ahead wherever possible, and manage through to completion ensuring permit is closed on completion of works
Manage costs to ensure all are within SLA and fines are kept to a minimum
Provide regular and detailed information on outstanding and in progress works to the Resource Scheduling Manager and to the client
Requirements:
NRSWA/HAUC Knowledge
Knowledge of permit schemes
Good planning and organisational skills with the ability to prioritise effectively
Good attention to detail
Good IT skills, competent with the use of emails, internet and Microsoft (Word, Excel, Outlook)