This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
YMCA Heart of England has an opportunity for a Progression Officer to join our experienced and committed teams based in Aston. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £29,211.00 per annum. YMCA Heart of England is a Christian charity providing a range of life-changing services for the local community. With a turnover of over £4m, we house over 300 young people, most of whom previously were homeless, and support them to get their lives back on track. We also care for pre-school children in our nursery and run various social enterprises to create employment and generate income for our charitable work.
Job Responsibility:
Effectively access and implement a programme of support within the Adult Social Care framework
assist in the processing and assessment of applications to be housed
void checks
support the team to deliver a high-quality rent collection and arrears recovery service
ensure accurate records are kept on each tenant using internal support and housing management system
handle resident issues, such as anti-social behaviour
Requirements:
Experience in housing management or supported housing
income management or debt recovery/collection (preferably in a social housing environment)
working knowledge of housing issues and legislation, particularly pertaining to homelessness
excellent communication skills, with the ability to listen, question and influence when needed