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We are seeking a motivated and student-focused individual to join our team at the Braintree campus. In this role, you will work closely with curriculum and teaching staff to provide high-quality support to students, helping them successfully progress towards their next steps in education, apprenticeships, or employment. This is an excellent opportunity for someone passionate about supporting young people, promoting student wellbeing, and helping learners build the skills and confidence needed for future success.
Job Responsibility
Supporting students during their induction and transition into College life, working closely with curriculum staff to help learners identify their career aspirations, planned destinations, and any barriers to learning
Playing a key role in supporting the College’s 42-day focus process to improve student retention and engagement
Providing targeted support during the early stages of the academic year for students who enrol late or display signs of disengagement, helping them remain motivated and successfully continue on their study programme
Monitoring and reviewing student attendance, punctuality, behaviour, and attitudes to learning, taking timely and appropriate action where necessary in line with College attendance and disciplinary procedures, with support from programme leaders and teaching staff
Delivering engaging weekly tutorial sessions based on cross-college themes and a centrally developed tutorial programme
Adapting and developing Personal Development Group Tutorial resources and activities to meet the needs of different learner groups while maintaining a consistent College-wide approach
Using digital platforms such as Google Classroom to support the delivery of the Personal Development Group Tutorial Programme, particularly in areas such as work experience and employability skills
Building positive and supportive relationships with students through regular one-to-one tutorials, helping learners successfully complete all aspects of their Study Programme, including maths, English, work-related learning, and personal development requirements
Requirements
Experience of supporting, motivating and mentoring individuals against goals
Experience of handling difficult situations, including confrontation, in a calm and effective way
Proven experience of working in a busy environment, managing conflicting priorities and meeting deadlines
Proven record of willingness to take initiative, adapt and being proactive
Proven record of working positively and collaboratively across internal teams, management, key stakeholders and colleagues developing and maintaining positive working relationships
Experience of working with various forms of communication including email, texting and telephone
Direct experience of inputting data into databases, accurately and with good use of English
Education to level 3 or above and/or a professional qualification in relevant subject area or equivalent
A Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent