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Programs Ops Team Lead

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Atlassian

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Location:
Philippines , Manila

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Programs Ops Team Lead will be responsible for driving the operationalization of HR programs, transitions of work from programs to operations teams, and continuous business process improvement through business process analysis and automation. They will utilize data analysis to identify trends and patterns within business processes, provide strategic insights, and drive data-driven decision-making to optimize operational efficiency and effectiveness while ensuring the team delivers accurate and timely support.

Job Responsibility:

  • Driving the operationalization of HR programs
  • Transitions of work from programs to operations teams
  • Continuous business process improvement through business process analysis and automation
  • Utilizing data analysis to identify trends and patterns within business processes
  • Providing strategic insights and driving data-driven decision-making to optimize operational efficiency and effectiveness
  • Ensuring the team delivers accurate and timely support

Requirements:

  • 8+ years of experience in business analysis, with a focus on process efficiency and effectiveness
  • Strong background in Agile Project Management and Lean and Six Sigma methodologies, with proven experience in process improvement and optimization
  • Proficiency in Atlassian tools such as Jira and Confluence for project tracking and collaboration
  • Excellent verbal and written communication skills, with the ability to adjust to different audiences and facilitate strategic conversations
  • Strong analytical and problem-solving skills, with the ability to navigate risks and adapt to change
  • Ability to lead cross-functional teams and drive strategic business outcomes

Nice to have:

  • Project Management certifications such as Agile Project Management or PMP
  • Lean Six Sigma
What we offer:
  • Health coverage
  • Paid volunteer days
  • Wellness resources

Additional Information:

Job Posted:
April 23, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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