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Programs and Business Operations Lead

Mexico, Mexico City Employment contract 146666.66 - 183333.33 MXN / Month · Job Posted May 27, 2026
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Job Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Job Responsibility

  • Develop and implement strategic plans that drive growth for Airbnb's Experiences business
  • Own demand strategy and business growth for a defined set of priority markets
  • Collaborate with cross-functional teams to achieve shared objectives
  • Leverage analytical skills to translate data-driven insights into actionable operational plans
  • Build and maintain strong relationships with internal and external stakeholders
  • Own and influence the business outcomes of this high-growth area
  • Think outside the box to come up with novel ways of structuring incentives, business models, and ways of working

Requirements

  • 10+ years of experience leading complex growth initiatives or business programs in high-growth environments
  • Proven track record of building and scaling new businesses
  • Experience in the consumer services industry, particularly within a digital company, is preferred
  • Direct experience launching and scaling growth initiatives
  • Strong analytical abilities combined with a deep understanding of guest needs and market dynamics
  • Ability to distill complex information into clear business strategies
  • Rapid test and learn
  • Prioritization skills
  • Exceptional communication skills
  • Expertise in driving collaboration across diverse teams
  • Comfortable navigating ambiguity
  • Proven experience in leading strategic and tactical execution within a large organization
  • Capable of self-learning and developing tools to enhance processes
  • Strong enthusiasm for working closely with the Airbnb community

Nice to have

Experience in the consumer services industry, particularly within a digital company

What we offer

  • Bonus
  • Equity
  • Benefits
  • Employee Travel Credits

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