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Programmer

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Blue Cross Blue Shield of Arizona

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Location:
United States , Phoenix

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Performs programming and maintenance on various programs and systems based on customer business requirements. Programmer II and Programmer III roles may be combined with SCRUM development responsibilities.

Job Responsibility:

  • Performs programming and maintenance on various programs and systems based on customer business requirements
  • Participate in the development, review, and creation of documentation used to support associated systems
  • Design and code basic-level systems, programs, and interfaces, using the appropriate structured programming techniques and programming languages
  • Develop and maintain databases
  • Create logic, system, and program flows
  • Write and execute unit test plans
  • Track and resolve any processing issues
  • Participate in small to medium projects
  • Create ad-hoc reports for internal and external customers
  • Research, respond to, and finalize questions or requests for research received from internal customers
  • Participate in the review of code and/or systems for proper design standards, content and functionality
  • Assist with development and delivery of presentations to staff and management
  • Participate in all aspects of the Systems Development Life Cycle
  • Analyze files and map data from one system to another
  • Adheres to established source control versioning policies and procedures
  • Meet timeliness and accuracy goals
  • Communicates status of work assignments to stakeholders and management
  • With assistance from Programmer III or Lead, maintain and develop moderately complex systems and programs
  • Participate or lead medium projects
  • Track and resolve processing problems, coordinating with all appropriate areas
  • Assist Users/Analysts with the development of system interface specifications
  • Develop, write and implement processing requirements and post implementation review
  • Develop time and cost estimates and system modification schedules
  • Create and deliver presentations to staff and management
  • Maintain code base and configuration in development and test system environments
  • Participate or lead large projects
  • Independently maintain and develop complex systems and programs
  • In cooperation with Lead Programmer, mentor and review work for levels 1 and 2
  • Maintain an extensive knowledge of new developments in programming and healthcare-related topics
  • Plan, lead, and implement large-scale or cross-functional projects using sound project management methodology
  • Work with Management to prepare Requests for Proposals (RFPs) for software systems
  • Assist in implementing new procedures, including workflows, manuals, and training materials
  • Coordinate and develop training materials for Programmers
  • Participate in technology planning
  • Participate in the project prioritization process
  • Train new staff in the use, understanding, and configuration of the files, terms, and methods used in programming
  • Review production and operating policies to ensure that the most efficient processes are in place and determine tactical plans to improve processes and services that can be streamlined and/or improved
  • Define and implement quality assurance procedures for all assigned activities
  • Implement quality assurance measures to check adherence to assure continuity, including across lines-of-business when appropriate
  • Assume leadership role in initiating and completing projects related to increased efficiencies, productivity, and quality
  • With management, establish and meet short- and long-term department goals in accordance with overall company objectives and divisional strategic planning
  • Develop staff, including the development and maintenance of training materials for new and existing staff, establishing performance goals, regular follow up with staff and year-end performance evaluations
  • Ensure service level agreements are established, monitored and managed effectively
  • Implement action plans to resolve any issues preventing the area from meeting goals
  • Review and consult on the design and content of projects to ensure consistency
  • Assure the proper change management protocols are followed to maximize benefit and alleviate unnecessary disruption to the organization and customers
  • Act as SCRUM master for 1-2 SCRUM teams with a focus on guiding the teams towards process improvement
  • Participate in project teams as necessary
  • Facilitate sprint planning, retrospective and sprint demos
  • Assist product owner with management of backlog
  • Ensure cross-team coordination
  • Maintain relevant metrics that help the team monitor performance
  • Liaise between developers and User Experience/Visual Designers
  • Foster communication between the disciplines
  • The position requires a full-time work schedule
  • Full-time is defined as working at least 40 hours per week, plus any additional hours, including evening and weekend hours, as requested or as needed to meet business requirements
  • Perform all other duties as assigned

Requirements:

  • Experience in computer / information technology (Level 1: 1 year
  • Level 2: 3 years
  • Level 3: 5 years
  • Level 4: 7 years)
  • Experience in programming, query design, and database development (Level 2: 1 year
  • Level 3: 3 years
  • Level 4: 4 years)
  • Experience in project management (Level 3: 1 year
  • Level 4: 3 years)
  • High-School Diploma or GED in general field of study (Applies to All Levels)
  • Knowledge of query design and ad-hoc report creation tools
  • Mathematics analysis and inductive reasoning skills
  • Programming languages and coding ability sufficient to meet the requirements at each level of responsibility
  • Knowledge of object-oriented analysis and design, structured programming, data mapping, and testing
  • Strong analytical skills to support independent and effective decisions
  • Perserverance in the face of resistance or setbacks
  • Strong verbal and written communications skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • Ability to prioritize tasks and work with multiple priorities, sometimes under limited time contstraints
  • Effective interpersonal skills and ability to maintain positive working relationship with others
  • Ability to take appropriate risks, using available data
  • Ability to build synergy with a diverse team in an ever-changing environment

Nice to have:

  • Bachelor’s degree in computer technology, business, or related field (Applies to All Levels)
  • Technical Certifications in programming languages (Applies to All Levels)
  • Intermediate skills with spreadsheet, flowcharting, presentation, word processing, and database software
  • Advanced knowledge and experience with database, programming, and documentation
  • Knowledge of HIPAA security and privacy standards
  • Ability to work with ambiguous and conflicting information while keeping focused on the end goal

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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